based on 39993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The coupon I received mentioned $29 per room. It did not specify $5 a step per stairs or an $8.00 fuel charge.
Ray was awesome! He was personable and did a great job. Will use you again to clean my carpets.
Snake sure all areas asked to be cleaned are completed wipe up water on tile as this leaves residue
I love the no soap/residue concept. The technician Johnathan was so diligent , informative & professional! Very happy with the results !!
I loved our servicer. He was very polite and knowledgeable.
I noticed an area on the front arm of the couch that was missed. I only noticed it now, but the dirty area could not be caused by a spill. Selecting Zerorez would avoid this, so I thoughr.
I like the way it drys...no crusty residue.
Some spots didn't clean up completely, the pile in the one room that has pile carpeting doesn't look "fluffy" anymore, plus the machine left streaks all over the carpet in every room that were still noticeable the next day, even after vigorously using a carpet rake on the room with pile. I didn't have these things happen the last time I used Zerorez. Other than that, the carpets feel and smell clean and the technician was very cordial and seemed to know the products very well.
Did a great job of getting my wine stain out. The tile looks like new.
Technicians have been polite and professional. Results were as good or better than competitors.
Efficient technician...knowledgeable ,friendly....all around good.
I am impressed that you stand behind your service so much that a second cleaning was given to my carpet. I appreciate the way it was handled and I am a happy customer.
Friendly, on time, quick, carpet not stiff
All of the dirty spot seem to be coming back.
Do it right.
No using soap
Service was superb
The professionalism and knowledge of the personnel.
Timely and professional service.
I think the carpets look great and I think Andrew the technician that came to my house did a great job. But the morning of my appointment there was some confusion about where I left a hide a key and if the house was empty which I was actually there waiting. Oh well. Overall I am pleased.
Very clean carpets. Technician was very professional.
Will was great! I use your services twice a year.
Jan was excellent worker..quick, courteous, answered all my questions and cleaned everything I wanted cleaned. Next year I will ask for him again.Name removed
Great work, prompt, courteous, and professional every time we call for service. Highly recommended.
Fast and clean
Your service took our ten year old carpet and made it look like New!
after your tech. inspected my home, his quote was $189.00 after he completed
his work he gave me a bill for $211.00. with all the usual excuses.
I was working with budget of $200.00 .
Very clean Our Tech was awesome did a thourough job.
The 2 gentlemen who came explained what they were going to do, showed the spots with the black light, and explained cost before beginning the job!
I was happy with your products but unhappy with the window that you provided for service.
the person who cleaned my carpet was very nice did a very good job asked me to check it before he left very accommodating and a very good price on time