based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet was really in bad shape, but it now looks like new
The professionalism of the people who come.
Workmanship was excellent, Jan & Chris were very personable, respectful and served with smiles! I can always count on Zerorez to restoring my carpets back to new.
Very professional, and liked the products.
the guys were awesome,carpets looked awesome.Price was good. What else can I say....Thank You
My carpet is clean, clean, clean!
Company's commitment and follow through
No call 24 hours in advance to notify us it was still on. A five hour time window is way too much. When you add 4 hours to wait for the carpet to dry, you want from 1 PM to 11 PM open if the window for arrival is 1-5 PM. I also called in the morning to narrow down the time and couldn't. Brandon who came out was great, but I don't know if we will use the service again because of the long window you want to be left open.
I was so surprised at what a difference zerorez was able to make. I am thrilled at the results and really appreciated how hard our technician, Jarod worked. He did an excellent job!
The carpet looks better than it ever has. Brandon was likeable and very courteous while here. He was clean, professionally dressed and did a beautiful job. He was in and out in a very timely manner. I will definitely use your services in the future.
Great service and quality work.
On time, everything cleaneded up
Feel of carpet.
Professional, knowledgeable and family friendly cleaning products.
Very happy with service & products. Anthony was very helpfull in explaining the products and very accommodating. I'll definitely recommend your service & product to family & friends!
I liked Tony. He represents your company so well. His customer service is the best! I've used many carpet cleaning companies over the years and Tony and Zerorez are the best!
Fast, efficient, and friendly service. We like the finished job and appreciate that there is no soap left in the carpet.
Your technician, Jonathan Dobrenovic, did a fine job. Thorough and professional. We will use your service again when needed.
Carpets feel really clean
Super friendly ... just a few stains left behind, didn't get as clean as I hoped
They did a very good job. Technician was very polite and friendly. Will deffinetly tell others about your company. Thank you. First name removed
I called your office to report that a couple of areas recently cleaned have the spots coming up again. I was told that the manager was out but would be back in a few minutes and would call me - never happened. It's been over 30 hours and no call back.
Great service!!
fast and very clean, no soap.
On time, friendly service and my carpet look and smell terrific. And best of all no chemical smell or crunchy carpets!
Friendly respectful employees. Quick service. Clean water/products used on the carpet leaves it soft and odor free. Fast drying time. Love everything about your service...We ONLY use Zerorez! Will call soon to schedule service for our area rugs.
Be more careful of clients property
My carpet was super nasty and the tect was professional and hard working.
Roy did a great job cleaning the carpet. He was also very friendly. I had severe pet stains, and they came out completely and the odor was eliminated. The carpet looks great.
Your service is prompt and I like no residue left in my rug or upholstery.