based on 40000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very diligent and paid special attention to problem areas. The carpet looks very good.
Awesome customer service n my carpet looks great.
Great service friendly staff
The technician was superb and thorough.
Systems cleans deeps and complete. Have never used any other company.
Usually pretty easy to schedule
I wasn't expecting miracles but I was disappointed that I didn't get better results & my carpet was wetter than expected & remained damp until the next day. A large yellow stain appeared where there was none before. A technician did come out to redo the area that had the stain but now that area is noticeably cleaner than the rest of the carpet.
The serviceman called to say he was coming and worked efficiently and did a thorough job on the carpets. Your product has a clean smell which I like.
Your company and workmen always do a great job.
Way over priced ! Equipment was not working properly . Technician still did carpets leaving the carpets way to wet. So all I ended up with was a stinky dirty smell. Since the equipment was not sucking up the water when it finally dried the carpet was stiff . $285 for nothing .
Charging $8.00 fuel fee is stepping over the line. I was quoted $95.00 according to carpet cleaner that did not include hallway. Charged me $29. To clean hallway that couldn't be 6 ft long. Also oversold additional cleaning services. The quote of $95.00 turned into $174.00. I don't choose to do business with this type of business. Take me off your list as I have taken you off mine
Anthony was very kind and helpful. We want him next time. Did a great job.
Roy was very professional and knowledge My tile and carpet look like new again Great job!!
it just does a great job, carpet looks great
The low price incentive excitement is quickly diminished when the price automatically doubles once the guy gets there.
Not all of the grout was cleaned,The kitchen & by the fireplace didn't look to good.
I only have ray do it. He's professional and friendly. Always goes above and beyond.
I like how good the carpet look after they are cleaned. Even a couple of weeks after and the old stains have not returned....My children add enough new ones!
You are professional yet personable, and you do a great job. The place always smells so clean after a cleaning.
The technician, Rob Naas, was friendly, efficient, and most importantly, capable.The process was clean, thorough, and dried very quickly.Thank you!
You do what you contract when you have agreed to do it. What more could one want?
Andreas is a fabulous guy. So friendly and happy- we truly enjoyed having him in our home and thing he did such a great job.
I lov that it is safe for my pets!
Clean, quick and carpets look great. Smell good too.
the fact that no soap is used and yet the carpet is clean. seems to last much longer between cleanings
You basically clean the carpet with water. The carpet stayed wet/ damp for almost 10 hours. That was with a fan blowing on it. It did smell clean and fresh.
I didn't like that the paper I signed off on was printed with extremely small print. Afterwards, I saw that the box I checked was the one to waive the 30 guarantee, as the technician advised. I guess he recommended that box because I did not select to do a pet treatment on a spot in my office.
Andrew is very professional in his approach to completing the job in a timely manner. The job is done right and I really liked the outcome.
I was very happy when you guys came out again and the carpet guy was extremely helpful and nice, which is why my very low rating is now a 7. However, the initial experience of being quoted $200 for a $600 job was terrible. I would hope for a much better quoting service than what we got. Having moved all our furniture for a couple days prior and then to be told it was TRIPLE the price was very frustrating. Why couldn't the girl on the phone given us an appropriate quote?
professional carpet cleaners - tey actually are students of dirty carpet not cast-offs
great for pet stains
Jonathan who cleaned our carpets was the best!!! I originally called as a friend referred your company and I was going to get a quote. We were trying do decide on whether to include the tile and carpets. Jonathan took the time to work on an area of our tile and talked to us about how the cleaner works. He was sincere and understanding, although we choose to only do carpets, he did not try to pressure us to complete both. He was courteous and displayed a desire that the cleaning meet our satisfaction.
The second technician really knew his stuff