based on 40956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Quality of the products, the veriet of products, and the professional way they were explained and upplied by Luis Meza and his partner. Thank You!
The technicians were well-informed about the products and services and knew how to deal with the problems I was experiencing. They were very courteous and on time. The completed job (carpet, tile and grout) definitely met my expectations.
Love the final product. Also love the professionalism of your employees and the small details, like corner wall protectors put in place and foam furniture protectors put on the legs of the furniture to protect it from the damp carpets.
The results were amazing! Will, the technician, did a splendid job!
No residue. The technician was prompt, courteous and did a great job. I am a realtor and will recommend your services whenever I can.
No residue fresh smelling without being overkill
Service and quality of work. Technicians were extremely professional.
Just FYI- I got an email from zerorez where I could schedule online. I scheduled online and no one called me.
The technician, Dale, was extremely knowledgeable and friendly.
Friendly, direct servicemen. Results of the cleaning were very good after using the pet treatment chemicals.
Service personnel are very friendly and empowered to make customer based decisions immediately.
Friendly crew. Stains came out and pet odors gone. I called on Saturday and they were able to come out the same day.
Third time using the service. Always friendly, helpful, and they never "push" their services or products. I have 3 dogs and a toddler... Carpets look brand new. :-) I even treated myself to a new vacuum to keep them fluffier, longer.
Very polite workers. Did a great job and explained how they clean the carpet
prompt, professional technicians and effective cleaning - would like better correlation between price quoted and price charged -
My carpet still smells horrible. I didn't walk on it for 36 hrs. I thought your pet spray had lemon or something in it to cut the smell.
I had a man named Will. I have never had a nicer, knowledgable, or pleasant worker in my home. I will be happy to recommend your company and Will to all of my friends.
All the spots came out as I had hoped
They arrive on time, o a good job and I don't need an interpreter to tell them what I want.
the young man was very courteous and professional
I still have an area of my carpet dirty !!!
the men were professional and did a wonderful job.
The amount of solution put on carpet. Mine were very dirty and it seemed like a lot.
the blue light to see stuff in the carpet that i normally couldn't see was cool and the product that kills all the animal bacteria was a nice bonus. the guy who did it (Dale) was super nice, punctual, and professional and, best of all the carpets looked and felt so much cleaner and softer. Also, the price was very reasonable for everything included.
Dale was very nice and didn't push the upscale after we told him thank you but no thank you.Because I am in sales I understand the ART of customer service and I really appreciated him.
everything
Outstanding professional service we used Zerorez for both our carpets and upholstery both came out looking and feeling new.
work done cleanly and efficiently by friendly servicemen. Dries quickly
Routinely we've contracted with Stanley Steemer. This time we decided to try Zeroex. The results are a much cleaner appearance, fresher smell and faster dry time. I will insist on Wil being our techician next time as well. He was polite, knowledgeable and thorough.
The technician was very friendly an extremely diligent I'm his duties. I appreciated his knowledge and helpfulness.