based on 40956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dale worked on our carpets and tile. He was both professional and knowledgeable. He explained the processes of each of the areas he worked on. It was a fair price for the work done and we will definitely use this company again in the future.
My carpets look great! Juan and Jerry we're knowledge,friendly and professional. I will use your service again and recommend it to my family and friends.
Very thorough and professional workers. great job. One question, what is the difference in cost between a Non-guaranteed and guaranteed Pet Treatment?
Great team. Jerrod was prompt with tons of knowledge. Will hire Zeroez and tell everyone.
Quality and professional service
Carpets are super cleaned and your employees are great!!! Rob did a wonderful job!
I liked the way your representative explained everything and the cost before starting the work. He was very personable and did a good job.
Your technicians were very professional and they took extra care not to mark up my walls or other flooring. My carpet came out clean and then they showed me what they could do with my tile flooring and after that I paid to have them clean the tile as well.
Excellent Job
Easy to schedule. Technicians arrived within the service window provided & called 10 minutes before arriving to let us know they were on their way. They were professional, personable and did a great job cleaning our carpets. I am a repeat customer & will continue to utilize Zerorez for future carpet cleaning needs.
Luis Meza and the fellow he was training were very friendly and did a terrific job - the carpet looks great! We also got the fiber protectant for the heavily traveled areas - a wise choice, no doubt.
Absolutely great 100% service technician was very polite explain every process in detail did an amazing job on carpet I'm very satisfied customer my carpet looks brand new!! Thank you zerorez
Your products do not leave a crusty residue.
Our technician, Jan was professional, knowledgeable, efficient and personable. Our floors turned out better than we expected.
Process well explained. Workers were very courteous and hard working. Great results.
Take a little but more time to make sure the drains are removed.the carpet looks good though. Thanks.
Good deal, but $5 a step seems a bit much. It would cost me over $100 just to have my stairs cleaned, so I skipped it this time.
carpets are clean and stay clean longer. Servicemen are professional and pleasant.
Stop the in house up-selling. If I wanted scotch guard, I'd ask, If I wanted my spots treated for $35.00 each, I'd ask. And I don't really like how they can discount that fee right away when you say no the first time. (and the second)
THe customer service and tech were extremely helpful and professional. The tech did a fantastic job and was very friendly and courteous. I would highly recommend zerorez to all.of my friends and family.
great employees
Courteous and responsible.
Clean and professional.
Technician was very knowledgeable in describing the process. Did a great job and was able to give me pricing for future jobs.
Get the spots out of my rug,
Good cleaner, nice fragrance, no soap residue
Friendliness , pricing wasn't so bad .
I like the clean no chemical smell and other than by the front counter everything was very clean. Even the tile by the front door is amazing!
No soapy residue to collect dirt, later.
How informative and professional your staff is. I had Will come this time, and again as expected polite, professional and very knowledgeable about his job.
Great job and affordable