based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and friendly technician.
cleaned carpet very good at what he does,Name removed
Zerorez, I believe, is what every person who desires their carpets to be (cleaned) is looking for. I always had a picture in my mind of how I wanted the outcome to be, every time.. but never experienced those results!
This time I was thoroughly pleased, excited, shocked, and sooo amazed! My carpets were actually clean, I mean really clean! Satisfaction had been realized, finally! As well, the service technician was very professional & kind!
I will tell everyone about Zerorez & the amazing results that I finally received!
Thank you!
On time & friendly service
The young man was very pleasant hard working and did a great job
Have used several different companies but this appeared to be the best job
Was totally amazed at how 1 specific room turned out ( it was a disaster but looks like new)
Only thing i was dissappointed about was quote on doing couches and love seats..... $ 80 each is way too much
I enjoyed talking to the guy that cleaned my floors. He did a great job.
Zerorez was able to get a couple stains out of my carpets that prior cleaners couldn't. Jan was professional, prompt, polite, worked quickly, and got the job done!
Your techs could be more educated on the new types of carpet out there. I happen to have a "smart strand" carpet that he was unfamiliar with.
I also don't understand why my family room area rug was priced differently than any other room. It is the same exact smart strand carpet that I have in all the bedrooms that I had bound. Why should it be different?
Other than that, he was friendly and professional and I would use your service again and would recommend you to others.
The service and honesty of my service associate
it is ordorless and it cleans very well, even the darkest spots.
I thought there was some pressure from the tech to purchase multiple services. Also, he kept telling me what a great job he was doing. He did do a good job, but I think the work should speak for itself.
Everything
Softer carpet after cleaning. The technician was knowledgeable and very courteous. We give Anthony a 10 plus.
I love that your service really works. My carpet looks brand new again. The technician Brandon was fabulous, very professional and
did an amazing job!
I have used you for my rental properties, but this last one I was not satisfied as the rooms were not clean, I found pretzels and food stuck to the carpet. Very disappointed in the job performed. I have a 4000 sqft job and went with another company. Your prices are high and was worth it in the past. I am sorry to say I will not be using your services any longer.
Well done!
No soap residue. Great personnel.
Very professional, did a great job. Carpet feels great. Only down side was it took a little longer to dry then I'd hope for.
Luis was very helpful and nice
Friendly, fast, affordable and the carpet dried so quickly!
No harsh chemicals for my children and pets
My stairs took 3 days to dry. They were so over saturated it was horrible. The carpet now feels stiff. My bedroom carpet was done with special care but, it doesn't look any cleaner than before it was cleaned and this carpet is only a year old.
I like the fact that is never a watery mess left behind. The person who did the work was professional in very way.
Luis called to let us know he was on his way. He arrived within the agreed timeframe. He was pleasant and knowledgeable. He asked me what I needed done and didn't push any unwanted services.
No residue.......
We liked the fact that there is no residue left after carpet was cleaned. We Also enjoyed the excellent customer service of the technician. He was very courteous.
I already recommended Zerorez to a business associate today. Zerorez is by far the best carpet and upholstery cleaning service we've ever used. Our technician, Juan, was a true professional. We will be requesting Juan, personally, the next time we have Zerorez come out to our house. Thanks for a fantastic experience. We will be recommending Zerorez to all our friends.
Thorough, friendly, competent, knowledgeable, hard working and great attitude all employees from phone scheduling to carpet!
Fast and great work
My rugs look brand new....