based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Anthony was the best , my carpets have never looked so clean
The employees are courteous, explain the charges, make recommendations that you can purchase if you see fit and they are prompt. I am happy with the fast drying, the fact that no sticky residue is seen and the carpets are always clean. \We will use Zerorez again.
Andres was very efficient and I was very pleased for the second year in a row.
I paid a large amount of money to have my carpets cleaned. Because of pet stains it was recommended that the "level 2" flashing (I think is was it was called) be done.
I was told it would take about 6-8hrs for my carpet to dry. This was done Saturday afternoon. It's now Tuesday night and my carpet is still noticeably damp -and that's with 2 fans blowing on it since Saturday.
I am very happy with the results of the cleaning. There is no residue to attract future soil. I also like the fact that the technicians will talk to you about your carpeting and what you can do to help preserve it.
Technicians are very professional. Products used don't leave carpet stiff.
On time, great price, excellent service and results
I like the fresh smelling and chemical free solution used. My carpet looks cleaner and seems to stay cleaner with no residue left behind. I also feel that all of the old built up residue from previous years of cleaning are being washed away.
Zero Residue
Quick, painless and efficient.
My carpets look great! Wonderful employee! THANK you!
Friendly service and quality work
Fast and friendly and they do a great job cleaning!
fast and friendly
The guy that cleaned the carpets was very nice & did a very good job & was done quickly. There was quite a bit of white residue left on the tile when it dried & and the cost was a bit more than was expected, but the job was done right & we will use you again in the future.
My carpet is wonderfully clean. Some of my worst stains were gone. I will diffently have them come back again. I loved the truck mount system too. Nice person/employee of yours. Also, was so happy they came out the same day that I called. Great job.
It works!
No residue, spot cleaning seems to have really worked. Very professional.
customer service amd spot removeal
Feel when dry.
They really work. I was so pleased with the outcome. I had an area on the stair landing where the cats were urinating and had started
smelling. Your process really worked to remove the smell. The technician was really great and did a super job. I will certainly use your services again.
Name removed
You are fast and efficient. My carpets are always clean but never crusty.
We've used your service four times previously. It's always been great. This time it looks like nothing was even done. Our stairs look worse than before they were cleaned.
I think that in your "specials" you advertise you should make it clear that you will only be doing a rather superficial cleaning; that "deep cleaning" is something else entirely. I can already see my carpets beginning to hold on to dirt…disappointing. Last May my kids had you clean my carpets for a Mom's Day gift, and I was amazed at what a great job was done. It was a surprise for me when I came back from out of town, but I didn't find out until last week that they had ordered a deep cleaning. Next time I'll know what to order, and how much more to expect to pay. Thank you.
I liked that there was no soap residue left and the carpet looks very clean.
It works! Your technician (Anthony) was on time, quick, clean & efficient. Next time I won't wait so long to get my carpets done!
Ray was wonderful. He llistened to my needs and helped me come to a solution.
Long lasting clean.nice staff.
Great results. Really clean carpet and tile. Thought we'd have to replace the carpet but you brought it back to life. Very knowledgeable and courteous technician. Extremely professional.
The service was professional.Thank you.