based on 40956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love how clean the carpet is. The tech that came is an excellent customer service rep.
This is the 2nd time Zerorez has cleaned our carpets and both times the technicians were prompt, courteous, friendly, professional and provided excellent service. They have provided exactly what was promised.
They come to the appointment on time and do a great job, I wouldn't call any other company.
Great service! My carpets look wonderful!
friendly, hardworking. Making sure our carpets are clean before they leave.
The man that came to do the work so very good about explaining how to get the major stains out of the carpet and also the pet stains that were in places I did know where there. Cant believe how amazingly clean my carpet is know.
Efficient people , office and person who cleaned my carpet!! Very happy
The technician who came was very polite, professional and personable.
He did the work fast, and the carpets look great. He also cleaned two area rugs, that look wonderful.
The proof will be how the carpets look in a few weeks, months.
Two things I noticed: the technician came in with the plastic booties over his shoes, but they were shredded on the bottoms, so obviously he'd had them on all day, walking outside as well, so what good did that do?
Also, the truck stayed running the entire time he was at our house - hours, so that's not very green! Is there another way to power the machinery other than running the van for hours?
Otherwise, very happy.
Nonchemical usage and normally good employees!
NO chemicals and the system cleans well.
your serviceman Todd did a great job on our carpets
Carpets look great. Thanks so much
The technician that came to clean our carpets (Jose??) was very knowledgable and helpful. He made suggestions so that we got our carpets thoroughly cleaned without selling unnecessary services. He showed us how there was pet stains left behind from the previous tenant and treated those. And treated more lightly a couple other areas that didn't really need it to keep our cost where we could afford it but still get our carpets very clean. We were extremely happy with his customer service, professionalism and friendliness.
I recently had my carpet cleaned and I think they did a great job so I had them come back and clean my tile. Ray did a super great job. I really didn't realize how much I needed my tile cleaned until he started and I could really see the difference. Thank you
Makes the tile floors and grout like "new"
Our carpet was very dirty and it looks fabulous. The technicians really took the time to make sure the spots were out and that we were happy. They definitely went the extra mile!
I have always liked your workers. Ray,yesterday's worker, was again a very nice man and knew what he was doing.
Friendly, knowledgeable technician who was fast and effective, and the results, which always speak for themselves.
Juan was here promptly and did a very thorough job. He got my couch looking like new again, and carpet is beautiful.
The technician had to come back a second time to redo one of the rooms.
Its an inconvenience but the rug did respond to the second cleaning quite well
Representative was helpful, friendly and personable.
No high pressure up-selling.
The job was not completed to our satisfaction.
product is non toxic for children and pets.. Service was professional and efficient.. Brandon was very nice and helpful
The rugs looked great! They did not feel sticky or hard after they dried. The tech was great!
Great tech Jay did a great job.
Do not discuss carpet cleaning.
Rod was very nice and very informative about carpet.
Knowledge of the business and very polite and professional
Quick and clean

No Residue! Carpets don't smell like chemicals or feel crunchy when you walk on them after cleaning.