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based on 29049 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, polite associate, answered questions. Carpet looked great!
Patrick was on time. He is very friendly and he did a very good job.
no residue to cause carpet to get dirtier.
Seth & Carl did a great job on cleaning the floors! They look great! As you know their
was a stain left on the floor when I had the carpets cleaned that needed to be fixed, and I realized I needed to get an estimate to have entire floor cleaned.
I had a cat throw up on an Oriental rug in the living room so I had asked about putting
some product on it. So Carl did it instead of Seth and I heard him ask Seth. Now unfortunately, it turned out to be a large noticeable stain, that was just a small area in the beginning.
Service Tech Chris is always professional and courteous. He does a good job every time.
I have used Zerorez for several years. The people are always friendly, but very professional. My carpets always look great, and continue
looking nice for a long time. I have recommend Zerorez to a number of people, and the ones who have used them are always happy
with their work, too.
Once shortly after having my carpets cleaned, we had an accident that left a bad stain a few days before out of town company was coming. I called Zerorez back, and they made a concerted effort to get back by and remove the stain before our guests arrived.
I feel like they genuinely care about their customer's.
very good results.
I was astonished by the pet service provided. I was ready to rip up the carpet but somehow they managed to make it look new again.
The process went smoothly and the results are wonderful.
The young men are professional and hard working.
I like no soap residue.
Came when you were suppose to; excellent cleaning of very dirty carpet; person seemed nice, pleasant, and trustworthy.
We appreciate the prompt service as well as the finished product, plus your willingness to return if we are not satisfied with the results.
Patrick was great! He was very knowledgeable about the Zerorez product. He helped my husband move around furniture so that he could clean as much of each room as possible. There were a few stains that resurfaced after Patrick had left, but someone is coming out to re-touch those stains again. Great customer service!
The cleanliness of the carpet was amazing. They also cleaned the tile and the hardwood, those came out nice too, like new!
Very pleasant staff. Clearly enjoy what they do and are passionate about the product. Top notch customer service and that's pretty hard to find anymore!
Did a beautiful job, I love the way my carpet looks, the young men (Colby and Brian) working in my home were courteous, efficient, explained everything they did and I was very impressed with the service.
The experience was exactly as described by the customer service rep on the phone. The technicians were polite and efficient. They showed me where they were not able to get up spots and how to care for the carpet until it was dry.
I love the fact that it is a Green Product. The carpet cleaner smelled great, love the citrus spray. My carpet looks wonderful. Seth was professional and worked quickly and efficiently. Thank you Jordan and Dave for the follow up on the carpet.
No crunchy residue on the carpets, friendly professional staff, service person took care in explaining everything, insisted on helping move furniture around, and the carpets look great.
The technicians were polite, professional, on time and very quick. I will have you back!!!!!
Your customer service, end product and making sure your customers are satisfied with both.
I have recommended you a number of times with family and friends.
Great customer service, easy to schedule appt, did a great job on the carpets
Outstanding service techs!!
Very friendly techs, service was timely and the carpets look great!
I HAVE ONLY USED THE CARPET CLEANING BUT LIKE THE WAY IT DRIED QUICKLY.
I still have VERY visible spots which appeared once dry! I want them removed.
The young men that came were professional and did a great job. I like the smell of the solution that you use and that there is no residue left on the sofa when finished. I also like that they dried quickly. I would reccomend your company to a friend. Thanks
Very efficient
Professionalism
technology behind the cleaning.

The workman were very professional and the products cleaned my furniture and carpets well without any chemical residue.