Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28782 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2013 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

Service technician was knowledgeable, polite, and patient.

Report a concern   April 13, 2013 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Service was great!

Report a concern   April 13, 2013 — Rated 9 out of 10 by H.G. Zerorez Jacksonville
What do you like about our products and services?

Friendly, efficient staff, and a product that is effective.

Report a concern   April 13, 2013 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

We got excellent service and quality carpet and tile cleaning. A perfect job and follow up with our situation. Thank you, Name removed

Report a concern   April 12, 2013 — Rated 10 out of 10 by P.P. Zerorez Jacksonville
What do you like about our products and services?

Quality work consistently.Thank you

Report a concern   April 12, 2013 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Carpets stay clean, techs that completely explain the whole process. I have recommended your company to my friends

Report a concern   April 12, 2013 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

The service man (Seth) was very polite and knowledgeable. He did and terrific job and was very careful with my household furnishings, as well.

Report a concern   April 12, 2013 — Rated 10 out of 10 by Linda Orum Zerorez Jacksonville
What do you like about our products and services?

The guys do a great job, they are always friendly and professional. The stains and dirt are truly gone. It's not like other carpet cleaners where after a couple weeks all the stains come back.

Report a concern   April 12, 2013 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Customer Service is reliable
The end result of clean fresh smelling carpet

Report a concern   April 11, 2013 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

The service started on time and exceded my expectations. I needed the caret cleaned and hoped the service would remove some stains. The service not only removed the stains, but made the carpet feel like new. I will always use your service. Thank you.

Report a concern   April 11, 2013 — Rated 10 out of 10 by H.O. Zerorez Jacksonville
What do you like about our products and services?

Pleasant and professional appointment set up...On time arrival...Professional walk through prior to cleaning...attention to spot concerns...attention to my satisfaction of your service when finished...simplified billing and payment smart phone option with email receipt...Feed back request shows you care....SEE YOU NEXT TIME!

Report a concern   April 10, 2013 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

It works! We have used other companies who did not clean nearly as well. There is consistency from on technician to another. We have already highly recommended your company to others.

Report a concern   April 10, 2013 — Rated 9 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

Courteous, timely, fairly quick drying.

Report a concern   April 10, 2013 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

No residue after service and technician is very careful and clean.

Report a concern   April 10, 2013 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

Quick, clean, thorough service. Techician is very. Nice and friendly. Name removed

Report a concern   April 10, 2013 — Rated 10 out of 10 by F.S. Zerorez Jacksonville
What do you like about our products and services?

There was s problem and you did not run from it. You stepped up and, professionally, dealt with it

Report a concern   April 8, 2013 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

My carpet has not looked this good in a very long time. Dry time was not bad and Patrick did a great job removing some stains. He was very personable and professional.

Report a concern   April 8, 2013 — Rated 10 out of 10 by Stephany Caddell Zerorez Jacksonville
What do you like about our products and services?

Our carpet was very well clean and it made our home smelled so clean and fresh. Our family and friends were very impressed with your product and my sister and I was very pleased with Patrick he was very informed with his product and he asked all our questions and we would like to have Patrick back to do our carpet and we would recommend Patrick to our family and friends.

Report a concern   April 8, 2013 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

Operator was very good, mannerly and polite. He did an excellent job. Whatever you use for products work really well.

Report a concern   April 8, 2013 — Rated 10 out of 10 by K.D.L. Zerorez Jacksonville
What do you like about our products and services?

Effective cleaning service

Report a concern   April 8, 2013 — Rated 10 out of 10 by S.B.B. Zerorez Jacksonville
What do you like about our products and services?

they brought my carpet back to life. it feels, smells & looks clean when you walk in.

Report a concern   April 8, 2013 — Rated 10 out of 10 by Hanan Handoush Zerorez Jacksonville
What do you like about our products and services?

No residue. Very thorough, very clean, good service and very polite.

Report a concern   April 7, 2013 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Quick drying and no harsh smell

Report a concern   April 7, 2013 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Attitude of Technician was very nice, friendly and respectful. Do appreciate no "Chemicals" being used, just organics. Quick Dry time. Excellent experience.

Report a concern   April 7, 2013 — Rated 10 out of 10 by M.N. Zerorez Jacksonville
What do you like about our products and services?

TO ME YOU ARE THE BEST i HAVE EVER SEEN AND WILL CALL YOU IN ABOUT 6 MOUNTS TO DO IT AGAIN

Report a concern   April 7, 2013 — Rated 9 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

The technician was prompt, extremely courteous and seemed genuinely interested that I was comely pleased with his service.

Report a concern   April 7, 2013 — Rated 7 out of 10 by K.B. Zerorez Jacksonville
What could we do to improve?

Move furniture or advise us to move furniture. The tech did not move or put furntire on blocks. He went around the furniture, never under it.

Report a concern   April 6, 2013 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Very professional!

Report a concern   April 6, 2013 — Rated 10 out of 10 by William & Caryn Kasik Zerorez Jacksonville
What do you like about our products and services?

This was the best cleaning you have ever done for us. Seth is a fantastic technician and I am already scheduling 3 other rooms to be done. He was timely, friendly and did a FANTASTIC job. Thank you CK

Report a concern   April 6, 2013 — Rated 7 out of 10 by L.L. Zerorez Jacksonville
What could we do to improve?

I was not present at the time of the cleaning. I was told it would dry in a few hours but my staff said it was wet/damp for about 5. they also said the "fumes" were very strong and they couldn't work the rest of the day. However, the carpets look great! I love the concept and am hoping the "fumes" were the scent of the essential oils that were used as a pre-treatment (like I was told would be used). If it's only treated with the ionzied water, there shouldn't have been any chemicals used or smelled. Overall, happy client. Just won't know what to tell others I refer about the immediate post treatment.


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