Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28775 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Karen Rerucha Zerorez Jacksonville
What do you like about our products and services?

My carpet looked better than I could have ever hoped! The technician was very professional and he worked quickly and efficiently.

Report a concern   March 14, 2013 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Professionalism of personnel. I honestly didn't think my carpets wold come clean. I knew I would see some improvement, but it was much better than expected.
I will use Zerorez for all future carpet cleaning.

I did get an extimate for my tile and grout, but it was a bit expensive.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Don Nelson Zerorez Jacksonville
What do you like about our products and services?

Carpets look great, professional and friendly attitude, nice "birthday present" with the tile cleaning.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Roger Hatfield Zerorez Jacksonville
What do you like about our products and services?

Quick, neat and clean; Technician (Chris) was very professional.

Report a concern   March 13, 2013 — Rated 8 out of 10 by J.P. Zerorez Jacksonville
What could we do to improve?

My carpet is older and had pet stains. I freely acknowledge that I was skeptical about the stains coming out...they are fainter, but still there. I wish I had tried Zerorez sooner. I would recommend the process to anyone whose carpet is not already ruined to prevent that from happening

Report a concern   March 13, 2013 — Rated 10 out of 10 by Mary Cutler Zerorez Jacksonville
What do you like about our products and services?

Would recommend

Report a concern   March 13, 2013 — Rated 10 out of 10 by F.H. Zerorez Jacksonville
What do you like about our products and services?

Got my carpets really clean, loved the citrus smell and the quicker drying time.

Report a concern   March 13, 2013 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

I liked the fact that you were able to clean all of my area rugs on site. I like the zero residue application and the results are good.

Report a concern   March 13, 2013 — Rated 10 out of 10 by J.S.S. Zerorez Jacksonville
What do you like about our products and services?

Professional rep. The equipment was clean. Responded to our call quickly. Did a great job.

Report a concern   March 13, 2013 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Very professional

Report a concern   March 13, 2013 — Rated 9 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

The carpet looked very good and the technician was very knowledgeable and friendly.

Report a concern   March 13, 2013 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked fantastic after cleaning, weren't overly wet and dried in about 5 hours.

Report a concern   March 13, 2013 — Rated 9 out of 10 by Zane Koonce Zerorez Jacksonville
What do you like about our products and services?

I was not there when the tech cleaned my carpets, but I sure knew he was there. Not only were the carpets looking so much better, but there was a clean smell to the entire house. We had just got done with breeding our mini-schnauzer (4 pups). You can imagine the messes and smells from having 5 dogs in your house...and only one housebroken.

My wife was very impressed as well. Thank you again.

Report a concern   March 11, 2013 — Rated 8 out of 10 by C.M. Zerorez Jacksonville
What could we do to improve?

Being able to get closer to the walls.

Report a concern   March 11, 2013 — Rated 10 out of 10 by B.V. Zerorez Jacksonville
What do you like about our products and services?

no residue

Report a concern   March 11, 2013 — Rated 10 out of 10 by Richard Salzarulo Zerorez Jacksonville
What do you like about our products and services?

The end use with zerorez and the prof. tech. and competietive $

Report a concern   March 10, 2013 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Helpful and convenient as well as sticking to your name there was no residue when you were done.

Report a concern   March 10, 2013 — Rated 8 out of 10 by C.C. Zerorez Jacksonville
What could we do to improve?

I am very happy with the carpet cleaning, it looks great. I had the tile floor done in my kitchen which I am not as happy about. It is cleaner, but it did not clean up very well which may have something to do with the age of the tile, I don't know.

Report a concern   March 10, 2013 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

The person was courteous and did his job efficientlt. The carpets dried quickly and still look great over a week later.

Report a concern   March 9, 2013 — Rated 10 out of 10 by G.V. Zerorez Jacksonville
What do you like about our products and services?

Liked the no soap factor!

Report a concern   March 9, 2013 — Rated 10 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Awesome Dudes!!!

Report a concern   March 8, 2013 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

I like that there is not a lot of water left in my carpets and that the technician focuses on the soiled areas to get them clean.

Report a concern   March 8, 2013 — Rated 9 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

After I had issues with my initial service, Zerorez promptly responded and corrected the issues.

Report a concern   March 8, 2013 — Rated 10 out of 10 by Charles Toth Zerorez Jacksonville
What do you like about our products and services?

worked as promised

Report a concern   March 7, 2013 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Overall products and service was great...

Report a concern   March 7, 2013 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Polite service man. Fast service, good job with stains. Very happy with service.

Report a concern   March 7, 2013 — Rated 10 out of 10 by Dave Marshall Zerorez Jacksonville
What do you like about our products and services?

Get carpet clean. usually can get a quick appointment. intelligent, reliable employees. Can get call back if required. Reasonable pricing (at least with specials i.e $99 for 3 rooms.)

Report a concern   March 6, 2013 — Rated 10 out of 10 by Janet & Raul Gandara Zerorez Jacksonville
What do you like about our products and services?

polite, efficient service people; punctuality, quality results.

Report a concern   March 6, 2013 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

My carpet never looked cleaner! Plus, I was very pleased with the friendly, professional and knowledgable technician Spencer.

Report a concern   March 6, 2013 — Rated 10 out of 10 by H.D. Zerorez Jacksonville
What do you like about our products and services?

The products used smell very clean and healthy and not like a chemical. The man who came to clean was very professional and did a great job cleaning the grout and carpet.


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