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26606 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My appt for an estimate was at 9:00 am and due to scheduling conflict, I wasn't notified until after 10:20, that they wouldn't be here until 11:00. Then within minutes I was called back and told the tech wouldn't be here until 12:00. This is not a good way to set a standard.
The carpet looks very fresh and smells fresh. Ben was very polite and explained the process especially with stain problems.
Gets carpet very clean, quick drying, quick service.
I have been using Zeroez for several years now and would not change. My carpets always look great after they are cleaned. Every employee that has ever come to my home has been professional, polite and informative as to what they were doing and always asked if I was pleased before they leave. Thank You so much Dee Last name removed
My Carpet looks great. Ben was very friendly and knowledgeable about all your
Products and services. Even tho my carpet is
About 23 years old it still cleaned up nicely and with
No sticky residue.
The carpet clenaing service efficiently cleaned all the dirt without the long drying time of most services. The area rugs were cleaned effectively while leaving them in place on the wood floors.
Service Rep gave 110% towards the job.
Everything!!!!!
Prompt and pleasant
Like the products and the service People are always friendly.
It was relatively quick. I like the green aspect of the cleaning. The gentleman was knowledgable and friendly
Your prompt attention to customer feedback. Your service and professionalism is exceptional.
I like the customer service, the person taking my order on the phone was very polite and helpful, my carpet cleaning was scheduled very quickly, and the technician that came & cleaned my carpets was very professional and considerate, as well as doing an excellent job cleaning my carpets.
Professional and courteous representative!! Colby did a great job and would request him again!!
The guy was friendly and professional.
Lack of residue, carpet feels soft afterwords, professional employees
Clean highly effective even with challenging pet stains! All service personnel, Soencer and Patrick are professional and friendly !
Friendly and prompt service
Your employees are neat, clean cut and very professional. The products smell very natural and nice. And, my floors are cleaner than they have ever been. Job well done!
No chemicals, no soapy residue, drys quickly, cleans upholstery beautifully. Process explained before they start cleaning. Collects less dirt due to your process.
Cleaning solution leaves no residue- tecks were very professional
The job was done so quickly and so well done that I could hardly believe my eyes. My floor looks brand new again. I worked 6 hrs on the floor and only got 30 tiles clean. Your employee finished the entire job in 20 minutes. omg. I just could not believe it..Thank you so much for a great job and friendly employees
Technician was aware of what we needed to have daone and polite, efficient and did an incredible job on one very stained rug.
Zerorez products clean better than any other I have used. Drying time is shorter. The technicians are very reliable and trustworthy.
Outstanding results, clean carpets I feel good about.
I liked the results, particularly in our heavily used hallway. Your representative was courteous and conscientious.
Your technicians are neat, intelligent, have a great work ethic and have done an excellent quality of service. That's why I called you again. I was very disappointed in two other major brand services prior to Zero Red.
Thanks again for such great service.
Dr. Darrell Craig
Seth arrived right on schedule and did a beautiful job with our carpets and upholstery. He was very knowledgeable about fabric content, as this was the first time I had the sofas cleaned. The only thing I was confident about was not to do it myself! We will definitely call Zeroez in the future. It's great to know we can count on your company to be both time and cost efficient.
The service technician was knowledgeable, prompt and respectful of our personal property. We are completely satisfied with the results and our experience with Zero Rez.
I appreciate Zerorez quick response to an emergency cleaning.