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25831 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was not happy with the results of your first visit and
When I expressed that to you in your feedback email,
You immediately jumped right in it and made a return
Appointment to come out for a re-do right away.
I was impressed with your concern for my satisfaction.
It may not have been the best cleaning I have ever gotten
But your service was exemplary!! Thank You!!!
Timely, excellent customer service. The gentleman who came to clean our couch was very professional and did an excellent job.
Your process is awesome, my carpets look and feel brand new. I just had one question. I called because I heard the radio adverisment on WOKV. I thought the ad said "three rooms cleaned and protected for $99. However, I paid an additional $50 for the protection. Was that to be included or did I get an additional treatment?
You did a great job on the carpet and tile!
No chemicals, quick drying
Brian! My carpets look great. Now the test will be how they look in 2-3 weeks.
That it leaves nothing behind to attract more dirt!
Well so far everything seems great as all of the spots came out. The proof will be in a couple of weeks, because you know as well as I do that the spots will reappear. I'm hoping not but with other cleaning services they have. I'm very pleased with the results this far and have already sang your praises to my friends. Patrick, who did the job, was very pleasant, knowledgeable, and very professional. And the products have a very fresh smell. The carpet dried nicely. I have spring breakers coming next week and now I don't have to be ashamed of how my carpet looks!
Thank you so much!
Janet Medon
Technician was knowledgeable, courteous and accommodating.
service willing to help and listen good service people good product dried quickly looks great
Dries quickly, smell pleasant.
The carpet stays clean for quite awhile. Other methods seem to get dirty in a month after the service.
No residues is left and carpets look great after the job is completed. I also appreciate that the company has come back out a couple of days later because a known spot that was treated slowly started to show up again. The company has great technicians. They are polite, clean and helpful to move the furniture if needed.
I like the products they use to clean carpet. Carpet is not wet for hours either.
The service was superb. Seth was professional, courteous, and got the job done. I was completely happy with the service I received and would recommend Zerorez to family and friends. The products used were not overbearing and seemed to dry fairly quickly.
Stains that have been there as long as we can remember, are completely gone. It all looks like new, and smells great! The employee was friendly and knowledgeable. Good job.
Thanks, C. Lightfoot
Everything!
NO CHEMICALS
Representative was very pleasant and did an excellent job.
everything
did a good job
the no residue left on my carpets
We have used your company for the past several years. Your employees are always on time and very professional and courteous. My carpet looks wonderful and the cleaning last.
I like the fact that your process is non toxic and is very effective.
Your serviceman was very efficient and polite. I would rate him at 100%
the clean citrus smell and the service is always timely and great
My carpet looked better than I could have ever hoped! The technician was very professional and he worked quickly and efficiently.
Professionalism of personnel. I honestly didn't think my carpets wold come clean. I knew I would see some improvement, but it was much better than expected.
I will use Zerorez for all future carpet cleaning.
I did get an extimate for my tile and grout, but it was a bit expensive.
Carpets look great, professional and friendly attitude, nice "birthday present" with the tile cleaning.
Quick, neat and clean; Technician (Chris) was very professional.
Good work, promptness, value