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26377 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employee was very nice, helpful, & knowledgable
That your products doesnt leave any residue on the carpet. Also the technician was very helpful
Great customer service! My carpets look and smell great!
Exceptionally clean that stays clean! Spills wipe up easily between visits. Scheduled appointments are on time.
Your tech was prompt, did a very good job, and I saw that my carpets were cleaner than they had ever gotten before
with other cleaning services. Very impressed.
Mary Anne Augustyn
We like the quality of your employees and the excellent service we have received.
Detailed attention to all items plus a superb Zerorez emploee.
very satisfied, great job, excellent service tech, on time & professional.
You do a very thorough job cleaning. Carpet actually looks, and smells clean.
Was not totally impressed with how the tile turned out or the carpets - can still see marks on the rugs - they look the same, and their is a film on top of the tile. Very expensive and not worth it in my opinion
I am extremely pleased with Zerorez, especially the tech that came and cleaned our carpet, however I was not able open our invoice.
Thanks
Prompt timely show up. Friendly an knowledgable employee.
Great work, everything came clean. I didn't expect a miracle but zerorez delivered one anyway.
The gentlemen who came in home were very professional and did a great job cleaning my carpet.
They came on time, were clean and respectful. Explained exactly what they were doing and why. I felt that they were taking the time to do a good job and were careful while working in my home. I highly recommend their services!
I have used you 3 times and everytime has been a great experience.
Love the clean carpet without the residue!
Quick scheduling, great looking (and smelling) carpet.
Customer service was great...thank you for coming back out and re-treating the tough spots!
it was effective and faster than I thought.
End results and great customer service.
Excellent service and "job well done". Colby was such a fine young man and very helpful. Zerorez needs to keep him on the staff.
I was disappointed in the quality of the cleasiness of the carpets as it appears to only have removed the dirt from the top of the carpet and in a few spots have white streaks. The carpet also felt crusty in some areas along with cost.
I love the way my carpet looks so clean and it looks like it's brand new! The technicians who cleaned the carpet were extremely knowledgeable and very efficient as well as outgoing. I will be using Zerorez again in the near future to clean the bedroom carpets. Thanks for a great company and product!
Smelled great and didn't take all day to dry. Carpets feel great, not stiff.
Great job getting tough stains out of my carpeting. Spencer did an awesome job and was very courteous throughout the process.
The last service technician was very courteous and thorough. All the spots on my carpets were completely removed and there was no smell during or after the job was done. I intend to remain your customer as long as I have carpets that need to be cleaned. Thank you.
Nina Parekh
I appreciated the call to tell me he was running early, quick and easy with very little mess
The workman were very professional and the products cleaned my furniture and carpets well without any chemical residue.
Professional, polite associate, answered questions. Carpet looked great!
I like the fact that strong chemicals are not used, and your service representatives are very accommodating and extremely knowledgeable about your product.