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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very polite when I called, was able to clean my rugs the next day, gave me a time window of 11:00 - 2:00, I received a call at 10:30 asking if it was still acceptable to come within a half hour. Very polite, discussed my options, with no pressure for any choice.
No chemicals and residue left after cleaning . All natural products. The people who work at Zero Rez.
They were reliable and friendly. And got it clean.
I have no concern about soap residue and my carpets seem to stay clean longer. I like the reminder by email and all have been on time.
Not as many chemicals. Fresher result.
As our carpet dried we had some spots that began to show up a bit. I thought about calling, just not sure that you showed up for small areas. I would recommend you to friends in spite of this.
Carpet looks like new and the staff is effecient and very friendly.
It was quick, but didn't expect that it was such a wet process. We put two dehumidifiers in the house and it was completely dry by the next morning. So far it looks very good, but one spot in the secondary hallway didn't come up.
quick service.
The technicians are always professional and thorough.
Professional service personnel,timely arrival, demonstration of care and concern.
Arrived on time. Tech.very polite and efficient. I am very happy with the results of the carpet cleaning and the ceramic tile cleaning.
Service rep, Patrick, was very professional, respectful of our home and worked hard to solve some particularly challenging spots.
Product seems very effective and left a pleasing, clean fragrance.
Prompt and professional service persnnel
I like the all natural cleaning products that are used. I like the prompt attention and how everyone knows what they are doing and how friendly they are
You had to come back to protect the sofa. Unfortunately it was the wrong sofa. Now I need to contact you again to come back. To provide better service I recommend that you always ask about protection and don 't leave it to the client and set up thebappointmentbwhen something was done incorrectly. Instead it is now up to me to call you again.
Great results and friendly service.
Carpet stays cleaner longer that with companies that use cleaning solutions.
Chairs had to be redone to get nap going in same direction to get rid of streaks. Same for area rug. Serviceman should have known better.
timely & efficient
Not so harsh on my carpets. Smells good and stays clean longer.
The process from beginning to end was thorough, professional and painless. My tile and grout looks much better and I love the way the floor feels under my bare feet. The tech was pleasant, polite and focused on the task. I have already recommended your company!
Everything
Wonderful technician and I like that no soap residual is in the carpet.
Good personnel and good service.
Great service, great response from customer service. All around a superior service provider.
Tech was very nice and thorough - cleaning turned out great. Better than expected
Nice clean carpets and less water left behind
great service at a reasonable price.