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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great technician. Very knowledgable, friendly, and performed excellent service.
We like how simple the process is. Plus there are no chemicals, everything dries in a few hours. The technicians are always personable and pleasant. We use Zerorez routinely.
Service was good!
Your services are always as promised and your technicians are knowledgeable, friendly, and professional
How clean the carpets are . Less drying time . Professional services
The service was as expected. The guys performing the job was very professional and making sure I understood the process.
Fast, thorough, efficient.
I wanted to first start with being positive. My tech was very friendly, informationative and patient when I was a few moments late. However I do not agree I got the quality of service I paid for. I paid 300 for my carpet cleaning and still had to go rent a rug doctor from Publix and purchase carpet solution. The stains were definitely removed however there was a horrible smell when I arrived home after the cleaning. I would really appreciate either a partial refund as I am pretty dissatisfied with the service. However I do agree that the carpets were a little bit better so I believe I should pay for a portion of services provided.
Technician was very professional, extremely knowledgeable about cleaning process for various types of carpet & efficient. Carpets look amazing & it was an absolute pleasure to have him in our home. Beyond satisfied.
Prompt. Thorough. Polite.
Loved the professionalism of the service technician, explained the process and did an incredible job!!
Always a great job
Fantastic job of cleaning the carpet!
Excellent service
Friendly and professional technician and quality of service.
Did a good job but I hate the upsell when in the home…
Our technician did a great job and was very professional. He called ahead and arrived on time. His communication was fantastic while in the job. He also took the proper precautions to protect our walls from the hoses.
Professional, courteous, knowledgeable and competitively priced. Will definitely use them again
Flexible and willing to work with you Ned’s and time
The young man, Dalton, was super nice. I would ask for his services, whenever I call you again. My three white sofas, that he cleaned, are looking fantastic. I don't see a lot of difference in the carpet, but that may be just because it is cheap builder grade carpet .
All of it!
The rep was outstanding, very considerate and did a great job.
Excellent service. Anthony the technician was on time, called as promised and was very courteous and professional. Will certainly recommend to family & friends. Scott
Service by Colton was excellent. Fast and efficient. just the way I like it. Would definitely have him come back and see us again.
Great work and customer service!
Gabriel was great! The carpets turned out fantastic.
Very easy to set up convenient appointments. Tech was very polite and considerate.
Cory my technician was courteous, helpful, great communication, arrived timely and did a great job. Easy scheduling of the appointment and immediate service.
The service was prompt with a courteous technician.
The job was completed quickly with care. The employee listened to our concerns and questions and provided answers. He was attentive and friendly. Also, we like the dry process. It seems to remove stains well. There was a large coffee spill stain on the beige colored carpet and it is barely visible now.