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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your attention to detail and commitment to give the best results possible
Shi,
I went and collected the garage door opener and amenities card and house key today and took photos below. Im pleased to say that the home was left in immaculate condition and nothing needs to be done.He even had it professionally cleaned and I have attached the receipt. He was a stellar tenant and feel free to come by the office and collect the keys. I will be dropping them off before 12:00 tomorrow. I wish all tenants took the care while they lived there and when they left as he did. Im happy to have provided you a great tenant this time and have his forwarding address below for the deposit. I think you will be very pleased when you go over to the house and the walls are in excellent shape. Please feel free to call me with any questions and please let me know as a courtesy when you have mailed his deposit back to him.
Name removed
320 Blackhorn Place
St. Johns, Fl 32259
Sincerely,
Katrin Rabren
Lic. Broker Associate
INI Realty Investments Inc.
3603 Cardinal Point Drive
Jacksonville, FL 32257
Phone number removed
On Mon, Dec 1, 2014 at 2:27 PM, ChenXi Email address removed wrote:
Thanks Katrin！
发自我的 iPhone
在 2014年12月1日，上午8:35，Katrin Rabren Email address removed 写道：
Shi,
Below is a copy of the carpet invoice from the tenant, I had family in town over the weekend for the holiday so I plan on going over to the house around 1:30 and taking pictures of the condition and bringing the key to the office this afternoon and will let you know once its been dropped off. I also have the tenants forwarding address for the deposit but will let you know once I look at the house.
Thanks,
Katrin :)
Sincerely,
Katrin Rabren
Lic. Broker Associate
INI Realty Investments Inc.
3603 Cardinal Point Drive
Jacksonville, FL 32257
Phone number removed
---------- Forwarded message ----------
From: Buzz Last name removed Email address removed
Date: Sat, Nov 29, 2014 at 1:30 PM
Subject: Fwd: Your recent service (12155)
To: Katrin Email address removed
Sent from my iPhone
Begin forwarded message:
From: "Zerorez Florida" Email address removed
Date: November 29, 2014 at 1:12:13 PM EST
To: Email address removed
Subject: Your recent service (12155)
Your service summary is attached.
Great results no chemical smells. Great friendly service.
Friendly, considerate
All stains removed
All natural
Scheduling & service
Friendly service, pleasant smell of cleaning supplies, on time to appointments.
You do an excellent job and answer any questions I have
No sticky carpeting
How clean my carpets are when finished
That it is free of impurities and safe for my children
I appreciated the courtesy and professional attitude of the tech. He was superbe and so kind. Because of him and your product I would recommend you to anyone.
Service was excellent and the people who performed it were very good and knowledgeable.
carpeting smells great, stays clean longer and technician was prompt
David was on time and very nice.
My carpet and sofa had a fresh clean smell afterwards. Your technician was knowledgable and very courteous.
I don't care for the fact that I have to pay an extra fee for service in Callahan when you are in the area anyway. Guess that's something that I will have to think about in the future. Other than that the technician was great but I don't think the landing is as clean as I expected. Couldn't tell until it was dry.Not as satisfied as I was with last service. All in all it was not a bad experience.
friendly efficient service, clean rugs and reasonable price.
I like that there are no harmful chemicals begin used and the service was great!
On time and it's Clean!!!
Great job done
not sure, we only had a consult
Customer service from the office and the technition.
The service was prompt and efficient and our carpets turned out better than I expected!
Very professional and courteous. Excellent cleaning and very quick.
my carpet looks wonderful and the technician was very professional and courteous
Technician was on time and courteous.
Fast friendly service. I have known Spencer for many years... he is always so pleasant and very professional.
Thanks!
arrived on time quick efficient
Your technicians are professional, pleasant and trust-worthy. Thank you! First name removed.
The gentleman who cleaned our carpet went way above and beyond. He moved very heavy furniture and did an incredibly thorough job! Very clean cut, exceptional manners, a joy to work with.