Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2014 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

My technician, Ben, is an excellent rep for your company. He explained the process and products thoroughly, was lowkey and courteous, and I am immensely pleased with how the carpets and floors look. The fragrance of the product is pleasant and refreshing when I open the door. One thing.......I was quoted $175 for the floors. Ben measured, and it was significantly more. I understand describing the size and measuring the size can be different. I would suggest the telephone rep mention a starting dollar amount, with the understanding that the technician will have to measure on-site and the dollar amount could possibly be more. I will definitely highly recommend Zerorez.

Report a concern   December 2, 2014 — Rated 10 out of 10 by G.D. Zerorez Jacksonville
What do you like about our products and services?

The guy that came out was the best we have had, carpets look great!

Report a concern   December 2, 2014 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Clean and fast

Report a concern   December 1, 2014 — Rated 10 out of 10 by B.N. Zerorez Jacksonville
What do you like about our products and services?

You did what you promised.

Report a concern   December 1, 2014 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Very friendly service and quick, too!

Report a concern   December 1, 2014 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Friendly employee, wasn't late for appointment. Citrus carpet spray (pre-treat?) smells great, but doesn't last very long after dry.

Report a concern   December 1, 2014 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff, quality work, great prices. Absolutely no complaints. Met all expectations.

Report a concern   December 1, 2014 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Thank you, I am very pleased :-)

Report a concern   November 30, 2014 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

Service was AWESOME Seft Taft was wonderful and did a great job.

Report a concern   November 30, 2014 — Rated 10 out of 10 by Steve Walker Zerorez Jacksonville
What do you like about our products and services?

Quality product in the science used to clean. I am very impressed ! The results reflect a carpet that looks brand new after ten years of wear.

Report a concern   November 30, 2014 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with the service. Ben did a great job explaining in detail all the services zerorez offer. I would definitely recommend the service.

Report a concern   November 30, 2014 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

Very professional, courteous employee. Carpet looked fantastic when he was done cleaning it.

Report a concern   November 30, 2014 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Great service people and a goo job., well done

Report a concern   November 30, 2014 — Rated 10 out of 10 by Carolyn Lott Zerorez Jacksonville
What do you like about our products and services?

The carpets look like new and the technician was on time, professional and very friendly.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Betty Rattenbury Zerorez Jacksonville
What do you like about our products and services?

The service tech was great attitude great!

Report a concern   November 29, 2014 — Rated 10 out of 10 by R.L. Zerorez Jacksonville
What do you like about our products and services?

It works

Report a concern   November 29, 2014 — Rated 8 out of 10 by D.G. Zerorez Jacksonville
What could we do to improve?

no problems, quick and easy.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Veronica Funk Zerorez Jacksonville
What do you like about our products and services?

The products smell fresh and the service is always impeccable

Report a concern   November 28, 2014 — Rated 10 out of 10 by B.T. Zerorez Jacksonville
What do you like about our products and services?

Excellent results and very pleasant, hard working , young man.

Report a concern   November 28, 2014 — Rated 10 out of 10 by Phill Sullivan Zerorez Jacksonville
What do you like about our products and services?

The best..

Report a concern   November 28, 2014 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Your products always get my carpets really clean, smelling good and dry's quickly.

Report a concern   November 28, 2014 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaned without soaps that attract dust.

Report a concern   November 27, 2014 — Rated 9 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Your service has been superb and I would have given you a rating of "10" based on service alone. However, when describing the areas I want to be cleaned, I try to be honest and yet there sometimes seems to be some surprise by your cleaning technicians that my "long" hallway is included for free.

Report a concern   November 27, 2014 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Pet friendly.

Report a concern   November 27, 2014 — Rated 5 out of 10 by N.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Price for grout cleaning was more than double the price of competitors. Grout does look good. I had my bedroom carpet shampooed & paid extra for the pet treatment. My carpet looks great but it has a very dirty odor that wasn't there before. I have found no benefit to paying an extra $40.

Report a concern   November 27, 2014 — Rated 10 out of 10 by G.L. Zerorez Jacksonville
What do you like about our products and services?

Very good service and very professional

Report a concern   November 26, 2014 — Rated 10 out of 10 by M.E. Zerorez Jacksonville
What do you like about our products and services?

Fast, friendly and very thorough....

Report a concern   November 26, 2014 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

The finished product, the environmentally friendly products, timeliness and friendliness of staff

Report a concern   November 26, 2014 — Rated 10 out of 10 by Gary Larson Zerorez Jacksonville
What do you like about our products and services?

Did a great job cleaning. The gentleman that came out was very nice

Report a concern   November 26, 2014 — Rated 10 out of 10 by N.T. Zerorez Jacksonville
What do you like about our products and services?

Friendly service and an understanding of soil problems.


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