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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy that came out was the best we have had, carpets look great!
Clean and fast
You did what you promised.
Very friendly service and quick, too!
Friendly employee, wasn't late for appointment. Citrus carpet spray (pre-treat?) smells great, but doesn't last very long after dry.
Friendly staff, quality work, great prices. Absolutely no complaints. Met all expectations.
Thank you, I am very pleased :-)
Service was AWESOME Seft Taft was wonderful and did a great job.
Quality product in the science used to clean. I am very impressed ! The results reflect a carpet that looks brand new after ten years of wear.
I was very pleased with the service. Ben did a great job explaining in detail all the services zerorez offer. I would definitely recommend the service.
Very professional, courteous employee. Carpet looked fantastic when he was done cleaning it.
Great service people and a goo job., well done
The carpets look like new and the technician was on time, professional and very friendly.
The service tech was great attitude great!
It works
no problems, quick and easy.
The products smell fresh and the service is always impeccable
Excellent results and very pleasant, hard working , young man.
The best..
Your products always get my carpets really clean, smelling good and dry's quickly.
Carpet cleaned without soaps that attract dust.
Your service has been superb and I would have given you a rating of "10" based on service alone. However, when describing the areas I want to be cleaned, I try to be honest and yet there sometimes seems to be some surprise by your cleaning technicians that my "long" hallway is included for free.
Pet friendly.
Price for grout cleaning was more than double the price of competitors. Grout does look good. I had my bedroom carpet shampooed & paid extra for the pet treatment. My carpet looks great but it has a very dirty odor that wasn't there before. I have found no benefit to paying an extra $40.
Very good service and very professional
Fast, friendly and very thorough....
The finished product, the environmentally friendly products, timeliness and friendliness of staff
Did a great job cleaning. The gentleman that came out was very nice
Friendly service and an understanding of soil problems.
My technician, Ben, is an excellent rep for your company. He explained the process and products thoroughly, was lowkey and courteous, and I am immensely pleased with how the carpets and floors look. The fragrance of the product is pleasant and refreshing when I open the door. One thing.......I was quoted $175 for the floors. Ben measured, and it was significantly more. I understand describing the size and measuring the size can be different. I would suggest the telephone rep mention a starting dollar amount, with the understanding that the technician will have to measure on-site and the dollar amount could possibly be more. I will definitely highly recommend Zerorez.