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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
prompt professional service
Cleans well without chemical smell. Technician was very professional and did an excellent job. Highly recommend Zerorez!
Thank you.
Carpet smells and looks clean, dried quickly.
You have sent very good technitians who seem to be thorough. Your prices are good also.
The tile didn't come out as I had hoped. Maybe I expected too much based on your advertisements.
The young man who came to clean our carpets was very prompt, friendly, and knowledgable about his job. He did a great job cleaning the carpets and even convinced me to get my 2 nice oriental rugs cleaned after showing me not only how much they needed cleaning, but also how important it was to maintaining the beauty and value of the rugs! Now that they are back in my living room and dining room, they look fabulous! I'll definitely call Zerorez again for my carpet and rug cleaning needs!
Excellent customer service!
My carpet was so clean. I did not even want to walk on it.
My carpets looked brand new..stay cleaner longer
My carpet looks great and Spencer was very efficient and knowledgeable
Very nice, prompt and neat techs
Your employees are very thorough and professional. The young man that came to my house was polite, respectful and did an excellent job.
Very professional and good customer service. The carpets were extremely clean after using Zerorez.
it works just like you said it would
Prompt, professional, thorough.
The removal of old stains from my carpet exceeded my expectations.
People were friendly and knowledgable. House smelled great afterwards.
The service tech was prompt and had a customer oriented attitude through out the visit. He performed the cleaning to our satisfaction.
This is the first time I have used Zerorez but I can guarantee it will not be the last. They called a day ahead to confirm my appointment and the technician called when he was on the way. My technician Chris way extremely polite, very well dressed and very professional. Chris looked at what I wanted him to do told me how he was going to proceed and had me look at the results to make sure he had done everything I wanted. I could not be happier with what he was able to do.
The end result was wonderful. Sam was so professional and very nice to have in my home. He treated my home as if it were his.
The technique of cleaning without detergents, and chemicals.
They clean well, they are "green", they smell great! Tile cleaning is wonderful!
Well done with consideration for your home.
Guy was quick efficient and good at explaining the chemistry of what he was applying.
I like the promptness and the professionalism of the office staff and technician. The quality of work met my expectations. I like the "no soap" technique.
Great work, friendly techs
Did an amazing job. The carpet was cleaner than I thought possible.
Quick and very efficient! He was able to get a stain out that no one else had been able to!
Great service, great people & great results. A well run, professional company. We always recommend to others. Merry Christmas
We were disappointed with our original cleaning.We answered this survey and were surprised to receive a phone call from Zerorez saying they will send another technician out to redo the carpets.The result was great!We have an appointment to have 600 sq ft of tile cleaned by Zerorez.
Friendly service and great results...pleasant and safe smell