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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courteous, professional, and very knowledgeable with products and services. This is my second time using Zerorez for my carpets and once again extremely pleased. Also had my kitchen tile cleaned and the results far exceeded my expectations. Will continue to use Zerorez for all of my flooring needs and will highly recommend to my friends, family and neighbors!
In addition to regularly cleaning our carpets, Zerorez has now accomplished "the impossible" for us on two occasions. The first was a several-years-old rubber-cement spill that several other companies either couldn't remove or wouldn't attempt. The second was an Oriental rug that bled due to sitting in a flooded environment for days. They are our go-to team for carpets and rugs.
OK to use testimony and initials WH...not name. Thank you!
The service associate was running early and called to see if it was convenient for him to come earlier. I really appreciated that. He explained exactly what he would be doing. He also helped me move some small furniture and was very considerate that he did not damage our floors with the hoses. David worked very efficiently and when he was ready to leave, he asked me about my need for other services. We have mostly hardwood floors and tile and he explained what Zerorez could do to clean these surfaces. I definitely will call to arrange for the tile cleaning after the first of the year.
Got it clean
little smell
I am always very pleased with any of the services I have had provided. Happy holiday!!
Too soon to tell! I have a low nap carpet and so far all I can see is footsteps......can't really tell if the spots came out.
On time arrival and quality of service
no detergents
Experience of representative, willingness to describe work and expected result. Going the extra mile for good service.
only had a quote so far, so will see after 12-29-14 service day.
Professionalism of technician and results!
Our carpets never looked better after any cleaning. We will definitely use them again.
A lot of time spent on doing the service.That's good.Great product.
Service is very professional and done in a timely fashion. Plus it smells great.
The Technician
On time services, friendly and competent technicians, pricing
Arrived on a timely basis, technician was courteous and efficient.
Good job, fair price
Our carpet was getting very grungy. It was getting very worn looking had all kinds of small stains all over. I almost hated walking on it in bare feet. After you cleaned them, they actually look and feel like new! It is so refreshing! Plus your technician was awesome and friendly and went above and beyond to make us happy!
My grout looks so much better. Ivan was very courteous and polite and a very hard worker. I will request him again.
Debby Hays
It gets stuff cleaned
No residue.
Nice clean smell, professional and courteous personnel.
Does a great job on our carpet. Your technician Ivan Spenser was extremely polite and pleasant even when we had him come back after our dog soiled our rug 5 minutes after he left.
Thank you again!!
Non toxic
the rep and how good the product works.
Technician very professional.
all of it
Service was excellent and representative was helpful, knowledgable and friendly. Love the natural cleaning materials and fresh citrus smell.