- Phone: 904-891-0631
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26421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service and results- liked the 99.00 dollar special
Technicians were professional, punctual, and efficient. Plus my carpet and grout look new again!
No soaps added into the carpet. The clean smell of the citrus spray. The courteous technician who cleaned the carpets.
Old fashion Professional service
Stains haven't reappeared
Good service, on time for appointment,good tech.
Consistently excellent work.
I like the clean fresh smell afterwards. Also Spencer did a good job.
Quick and excellent work, as well as environment friendly
arrived on time and efficient service. wonderful job done. thanks
On time, courteous service. The carpets dry quickly and smell very clean.
No soap or chemicals. My home smelled clean and fresh.
The entire experience was wonderful.
My carpet is clean! I've lived with the carpet the way it is since I moved in because I didn't think anything could be done but I've heard the commercials for Zerorez over and over on WOKV and I finally decided to call. I'm glad I did. My carpet looks great! Please do NOT use my name to promote the company.
Good customer service. Good field techs
On time..does a great job...friendly tech and ask if you would like to look the carpet over before he is finished.
I was very unhappy with the results of my carpet cleaning. The technician
was great but the cleaning did not accomplish much at all, it actually made
my carpet look worse. I can see where the chemical was sprayed and where
that is actually got clean but it is only in very small streaks where it
was applied to my carpet. Now there are "clean" streaks and spots where the
cleaning agent was applied and that's all. So it is obvious that it does
work but needs to be applied more thoroughly and completely to the entire
area. I have attached pictures of the streaks that were not there prior to
this cleaning so that it cannot be said that the cleaning agent you use is unable to clean severely worn carpet like mine.
Eco friendly
The technician was great and very informative. The cleaning of my carpets and upholstery was just as the website stated. I would definitely recommend Zerorez!
My first time and the guys did a great job, professional, neat & helpful. I was going to get 3 carpeted rooms done but when they showed me what they do with tile. I was blown away. I got the kitchen, 2 bathrooms & foyer done. Amazing!!!
The techs are very professional and their work and methods are exceptional.
u need a beaterbrush like attachment.figured professionally carpet cleaning would have been better than that.borrowed friends hoover with brush and that fixed problem.
Residue and dust at every site where air ducts were cleaned out including my husband's tall dresser where his personal items sit. Two air duct vents were not put back on either. Air duct cleaning is way overpriced as well. Not a service cost I wish to incur again in the future. Carpets looked great though, company came highly recommended by many neighbors.
Your service person was friendly, knowledgeable and worked quickly.
The technician arrived on time and was very knowledgable.
David provided great service!
Professional, timely, and my carpets look great!
Fewer chemicals, great customer service from making the appointment all the way to the end of the service. Our carpet looks fantastic, and while the technicians shared with us options we could add on, we never felt pressured whatsoever which was so appreciated.
your employees are the BEST ever. My carpets are clean, the whole house smells better. I would never use another company. Thank you for being awesome!
Friendly, knowledgeable employees. Carpets and tile look superb. Efficient timeliness of appointment and completion of work. Very satisfied.