Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2015 — Rated 10 out of 10 by C.H.M. Zerorez Jacksonville
What do you like about our products and services?

Everything....You all always do a great job!

Report a concern   March 14, 2015 — Rated 9 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

They took the time to do it right. Very careful to protect my house. Worked over stained areas until they were sure they got it out.

Report a concern   March 14, 2015 — Rated 2 out of 10 by P.N. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpet was cleaned in different directions so thy were lines going vertical and horizontal in each room. I wish he had cleaned going in one direction so the carpet lines would look symmetrical. I took pictures if you would like to see the work. I am a real estate agent and this was one of my customers rental properties. They were also not happy with the work. I will keep sending you business but I expect better than this last cleaning. Thank you.

Report a concern   March 14, 2015 — Rated 10 out of 10 by Michelle Stys Zerorez Jacksonville
What do you like about our products and services?

The technicians are on time, very polite, very neat, do a wonderful cleaning job and the prices are very reasonable.

Michelle Stys

Report a concern   March 14, 2015 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Natural

Report a concern   March 13, 2015 — Rated 9 out of 10 by P.N. Zerorez Jacksonville
What do you like about our products and services?

Dries fast

Report a concern   March 13, 2015 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Would only use the best and the service reps are outstanding!!!

Report a concern   March 13, 2015 — Rated 6 out of 10 by J.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

no disappointment just that there are a lot of choices out there and you are one of the higher costing.

Report a concern   March 13, 2015 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

My house smelled great, I wish I had asked for the pet service because I wanted to get a urine smell out and it didn't come out. Otherwise service was great!

Report a concern   March 13, 2015 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

On time service. Cleanliness of tech.

Report a concern   March 13, 2015 — Rated 10 out of 10 by L.F. Zerorez Jacksonville
What do you like about our products and services?

Great work and very professional

Report a concern   March 13, 2015 — Rated 9 out of 10 by Dave Gartner Zerorez Jacksonville
What do you like about our products and services?

They make my very old and extremely worn carpeting look presentable again.

Report a concern   March 12, 2015 — Rated 10 out of 10 by G.B. Zerorez Jacksonville
What do you like about our products and services?

Literally everything. The guy, Ivan, who came to do our carpets was very friendly and did an amazing job. I loved how the process went to get everything cleaned and it was done in such a reasonable time.

Report a concern   March 12, 2015 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Quality work and customer care

Report a concern   March 12, 2015 — Rated 10 out of 10 by Shannon Farley Zerorez Jacksonville
What do you like about our products and services?

How clean and soft my carpet is afterwords. 99% of the spots never come back.

Report a concern   March 12, 2015 — Rated 9 out of 10 by J.S.B. Zerorez Jacksonville
What do you like about our products and services?

Everything

Report a concern   March 12, 2015 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

Fast Friendly Service! David, our technician goes above and beyond. I highly recommend him.

Report a concern   March 12, 2015 — Rated 6 out of 10 by C.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

well i had asked if i could get it back by a certain date and was told that they would try their best and let me know. After a week had passed beyond that date, i had to call to find out where my rug was....then when it was delivered it was one guy and if it hadn't been for me having a girl who works for me at the house, there is no way the rug would have gotten down b/c he was by himself.

Report a concern   March 12, 2015 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

on time, efficient, clean carpets.

Report a concern   March 12, 2015 — Rated 9 out of 10 by J.Z. Zerorez Jacksonville
What do you like about our products and services?

Timely and professional, explained process and did a nice job.

Report a concern   March 11, 2015 — Rated 10 out of 10 by Christie Latina Zerorez Jacksonville
What do you like about our products and services?

Very clean and professional!

Report a concern   March 11, 2015 — Rated 10 out of 10 by Ed Silverman Zerorez Jacksonville
What do you like about our products and services?

Prompt, professional, did not try to upgrade me, carpets look great. Dry the next morning. Much superior than regular steam cleaning.

Report a concern   March 11, 2015 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

No chemicals. Always on time and very efficient. Carpets were marginal and they look great!!!

Report a concern   March 11, 2015 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

No soap used

Report a concern   March 11, 2015 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

The overall performance of the cleaning products that you use. The ease of the carpet drying.

Report a concern   March 11, 2015 — Rated 10 out of 10 by Anne Ebel Zerorez Jacksonville
What do you like about our products and services?

Services, cleanliness and results are exceptional ​

Report a concern   March 11, 2015 — Rated 9 out of 10 by E.W. Zerorez Jacksonville
What do you like about our products and services?

You were on time and product appears to have worked well.

Report a concern   March 10, 2015 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Professional service and effective cleaning.

Report a concern   March 10, 2015 — Rated 8 out of 10 by J.B. Zerorez Jacksonville
What could we do to improve?

I had upholstered chairs cleaned and now that have what appears to be a gray shadow on them as if they were wet. Service was great and technician polite and professional. Just need to get the chair issue resolved before I recommend furniture cleaning. Also have had the tile cleaned and sealed and carpet cleaned. No problem with those services.

Report a concern   March 10, 2015 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

The technician was very good and my floors look great.


Privacy Policy