Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2015 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Quick and clean and professional service, on time arrival,smells good and dries quickly. 100% satisfaction with my Zerorez service

Report a concern   March 25, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

The man who cleaned my carpets was such a professional. He explained everything he was doing. Your company is the greatest.

He quoted me a price to have my grout cleaned, but it was a little to expensive for me.

I won't hesitate to tell my friends about your company.

Report a concern   March 25, 2015 — Rated 10 out of 10 by Rebekah & Justin Hodges Zerorez Jacksonville
What do you like about our products and services?

Everyone was professional from beginning to end. Our carpet looked and smelled great!! Thank you!!!

Report a concern   March 24, 2015 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Prompt. good cleaning pleasant service man. Efficient. Rugs dry quickly and smell good, not too sweet

Report a concern   March 24, 2015 — Rated 10 out of 10 by R.R. Zerorez Jacksonville
What do you like about our products and services?

When I scheduled my appointment I was not informed about the minimum price for someone to come out. I scheduled an appointment under the impression that I was just paying the one room price. I was also informed that they would help with the furniture. When David showed up he was extremely pleasant and professional. As we discussed everything he realized that I was misinformed, which he immediately took care of by calling the office. While he also did help with the furniture some it seemed like that is not typically what they do. I typed so much because I want to make sure you understand what went wrong so that others do not have the same problem. At the same time I didn't want to put anything less than a 10 because what lacked in communication David more than made up with in service and efficiency.

Report a concern   March 24, 2015 — Rated 10 out of 10 by Mary Cutler1 Zerorez Jacksonville
What do you like about our products and services?

The honesty of the technician

Report a concern   March 24, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

No chemicals

Report a concern   March 23, 2015 — Rated 10 out of 10 by Lori Llopis Zerorez Jacksonville
What do you like about our products and services?

Really liked the guys--Chris and Brian--knew their business. They were professional and friendly. They did a great job.

Report a concern   March 23, 2015 — Rated 10 out of 10 by Janice Jackson Zerorez Jacksonville
What do you like about our products and services?

Service is exceptional; very accommodating for scheduling appointments. Technician, Spencer, was extremely knowledgeable. Carpets and furniture look like new after cleaning. NO harsh chemicals; quick drying, not soaked..

Report a concern   March 23, 2015 — Rated 10 out of 10 by Linda Roundtree Zerorez Jacksonville
What do you like about our products and services?

The person who performed the work at my home was very pleasant and shared what he was doing and how our carpet should look when he completed his work. He was an ambassador for your company.

Report a concern   March 23, 2015 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Aaron was very profesional and went above and beyond. The carpets look 3 shades lighter!

Report a concern   March 23, 2015 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

I LIKE THAT IT'S STEAMED CLEANED,AND DOES'NT LEAVE A RESIDUE. THE TECHNICIAN WAS VERY GOOD AND KNOWLEDGABLE.

Report a concern   March 22, 2015 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Technicians we polite, professional, and did a great job! Thanks.

Report a concern   March 22, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Chris was very thorough and worked hard to clean the high-traffic areas in my home. I had the pet treatment done in one room & I am very pleased with how the odor is now gone.

Report a concern   March 22, 2015 — Rated 10 out of 10 by L.L. Zerorez Jacksonville
What do you like about our products and services?

Very friendly staff, timely, affordable!

Report a concern   March 22, 2015 — Rated 10 out of 10 by Eddie Philp Zerorez Jacksonville
What do you like about our products and services?

Great. A little concerned about a spot that looks like it is coming back

Report a concern   March 22, 2015 — Rated 10 out of 10 by W.C. Zerorez Jacksonville
What do you like about our products and services?

Service was great. They guy were very respectful. Super fast. My carpet looks fantastic. I will use Zerorez again.

Report a concern   March 22, 2015 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

On time, quick professional. Very through job in cleaning.

Report a concern   March 22, 2015 — Rated 10 out of 10 by C.J. Zerorez Jacksonville
What do you like about our products and services?

Zero rezidue, sage for dogs.

Report a concern   March 21, 2015 — Rated 9 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Oder free product and does not soak the carpet.

Report a concern   March 21, 2015 — Rated 10 out of 10 by Y.W. Zerorez Jacksonville
What do you like about our products and services?

The lack of over powering chemicals and the smell lingering in the home. It dissipates pretty quickly and every time I have had it cleaned by Zerorez, my carpet feels brand new with the softness and color.

Report a concern   March 21, 2015 — Rated 10 out of 10 by B.V. Zerorez Jacksonville
What do you like about our products and services?

Consistently excellent work/outcome.

Report a concern   March 20, 2015 — Rated 9 out of 10 by H.G. Zerorez Jacksonville
What do you like about our products and services?

Considerate technician (called first and showed up early; was vey understanding when I still had some furniture to move around and even offered to help! Accurate estimate for the work, and did a nice job).

Report a concern   March 20, 2015 — Rated 9 out of 10 by Judy Grossman Zerorez Jacksonville
What do you like about our products and services?

All natural. No soap residue

Report a concern   March 20, 2015 — Rated 10 out of 10 by R.C. Zerorez Jacksonville
What do you like about our products and services?

Robert & Bryan were professional, quick, and did a great job

Report a concern   March 20, 2015 — Rated 10 out of 10 by C.J. Zerorez Jacksonville
What do you like about our products and services?

Prompt, fast, professional, and friendly service

Report a concern   March 20, 2015 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Everything about my experience with zerorez was great! It was easy to set an appointment, my technician called me prior to coming out, he came early with my approval, he told me about additional specials, he was courteous, well dressed and very professional. Joel did a great job and got out a big stain in one of my carpets which will keep me from having to replace it. I will definitely call zerorez again and highly recommend them! Thank you!!

Report a concern   March 20, 2015 — Rated 7 out of 10 by D.C. Zerorez Jacksonville
What could we do to improve?

The tech's did a good job cleaning the tile and grout, but they were messy. They left the wood floors adjacent to the tile floors dirty. They were covered with cleaning solution and sealer left over from the cleaning process. The Zerorez van also leaked oil and transmission fluid on my paver driveway, which will have to be cleaned commercially. This was upsetting to me because I asked the tech about this prior to the commencement of work when they exited the van. The techs need to be more respectful of customers property and clean up after themselves. They made a mess, but they did a good job on the tile floors and grout.

Report a concern   March 20, 2015 — Rated 10 out of 10 by C.V. Zerorez Jacksonville
What do you like about our products and services?

Thorough and great cleaning job! Results much better than I expected.

Report a concern   March 20, 2015 — Rated 10 out of 10 by J.G.S. Zerorez Jacksonville
What do you like about our products and services?

No odor.


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