Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26422 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2015 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

I like the safety of the cleaning product (I have a toddler) and the customer service. The technician was very pleasant and efficient.

Report a concern   August 7, 2015 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Clean, non perfumy after the servicing

Report a concern   August 7, 2015 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

The services was great both of the workers that cleaned the carpets was very couteous profesional and kind. They both wanted to make sure that we were pleased. I Would recommend Zerorez to anyone at any time. Thanks so much.

Report a concern   August 7, 2015 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Service is always superb

Report a concern   August 7, 2015 — Rated 10 out of 10 by Mary Allen Zerorez Jacksonville
What do you like about our products and services?

Very professional employees and great results!

Report a concern   August 7, 2015 — Rated 8 out of 10 by D.D. Zerorez Jacksonville
What could we do to improve?

The technician was very professional and customer friendly. The carpets were left looking very nice. The only problem I have is that after he left I found that he had not removed movable chairs and cleaned under them. Stanley Steamer does that and then puts small blocks or pieces of plastic under movable furniture.

Report a concern   August 6, 2015 — Rated 10 out of 10 by Kailani Bonner Zerorez Jacksonville
What do you like about our products and services?

Very friendly employees and great price for the service offered to clean our large office! We are very happy with the results!

Report a concern   August 5, 2015 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

Our service man was wonderful!

Report a concern   August 5, 2015 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

My tech Ivan Was so Professional and concerned about my approval of his job done. He took Pride in his work and made me a very satisfied customer.

Report a concern   August 3, 2015 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

David was great! He answered all our questions and was fast & efficent. Our carpet looks great!

Report a concern   August 3, 2015 — Rated 10 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

Technician did a thorough job with clean home vents. He also arrived on the early side of my time slot and was very professional.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Kristen DeClemente Zerorez Jacksonville
What do you like about our products and services?

The results of the services I received from Zerorez lived up to what the serviceman and advirtisements promised. My carpets look like new and the customer service from David was top notch.

Report a concern   August 3, 2015 — Rated 10 out of 10 by L.P.V. Zerorez Jacksonville
What do you like about our products and services?

quality!!!

Report a concern   August 3, 2015 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

The Bald headed guy was pretty good. It came in got the work done and left, Carpet looks and smells fresh

Report a concern   August 3, 2015 — Rated 10 out of 10 by Garret Baldwin Zerorez Jacksonville
What do you like about our products and services?

The technician was on time and did a great job.

Report a concern   August 3, 2015 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

It did a great job with no residue

Report a concern   August 3, 2015 — Rated 10 out of 10 by Sally Harasz Zerorez Jacksonville
What do you like about our products and services?

Knowledge about treatment for various materials.

Report a concern   August 2, 2015 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

The service attendant was prompt and explained everything he was going to do. The only thing is that he said we would be receiving a receipt in our email but we have NOT received it yet. I would appreciate it if you could send our receipt.

Report a concern   August 2, 2015 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

The thoroughness, courtesy and professionalism of your service rep. He was persistent and successful in removing a stain that had been in the carpeting for over a year. Also, after the carpeting dried, it felt soft to walk on bare foot, not crispy and crunchy like other cleaning products leave it.

Report a concern   August 2, 2015 — Rated 10 out of 10 by Tina Dilts Zerorez Jacksonville
What do you like about our products and services?

The carpets were incredibly clean and smelled fantastic!

Report a concern   August 2, 2015 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

No soap or chemical residue

Report a concern   August 2, 2015 — Rated 10 out of 10 by Wanda Southerland Zerorez Jacksonville
What do you like about our products and services?

I love how clean the carpets look and the fresh smell. I also like the speed at which they dry. Knowing how hot the water is lets me have an extra sense of germ reduction. The tech. is always polite and professional looking.

Report a concern   August 1, 2015 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

timely, honest and great cleaning

Report a concern   August 1, 2015 — Rated 10 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Very Profesional

Report a concern   August 1, 2015 — Rated 9 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Service man prompt, thorough, & courteous. Carpet turned out nicely

Report a concern   August 1, 2015 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Kellin (sp). Is a great asset to your company. Courteous, professional, and a really good worker.

I as well as other associated of Tanner 7 will always request him.

Thank you again

Mike

Report a concern   August 1, 2015 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

The chemical free products

Report a concern   August 1, 2015 — Rated 5 out of 10 by A.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I've always given 10. This last time, I spilled a beverage on my carpet just after zerorez left from cleaning the carpets. I used my own steam cleaner to clean the area and was shocked by how much dirt was still in my carpet. I decided to do another area and the water in my steam cleaner was black! Makes me question how clean zerorez is actually getting my carpets!

Report a concern   August 1, 2015 — Rated 10 out of 10 by Meghann VanHise Zerorez Jacksonville
What do you like about our products and services?

You all were very informative, efficient, and my carpets look great.

Report a concern   August 1, 2015 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

The carpets and furniture were very clean. The guys were very polite and did a good job.


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