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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great efficient service - would recommend.
Quick easy and excellent results and Kendall is very professional
Technician was on time, got right to work and did a great job.
Better pricing
Service is very good and staff very friendly and professional
Antonio - our technician- was great - professional, polite, and did an amazing job
Awesome service. Technician was respectful and done a great job making the carpet look new again.
Attitude of your associates.
Quality of the carpet cleaning
No residue or odor.
I have used Zerorez several times and have always been well satisfied with the results. I have had carpets cleaned, area rugs cleaned, upholstery furniture cleaned, and tile cleaned and sealed. All have turned out great.
Everything. Felton was a very good tech.
The technicians were very polite and they told me in detail what they were planning to do. They also pointed out some areas that needed additional attention and even showed me the pictures. They cleaned up and you would not have even known they were there ,that is how clean they left my house. I highly recommend their services .
Service tech was awesome. He took time to explain the process and make sure we were happy.
Hire additional employees like Sheldon.
They got the stains out of the carpet.
Amazing results are really dirty carpet! No heavy odors left after the work is completed. Very courteous, knowledgeable staff doing the work.
Once again, very pleased with my services performed by Zerorez! Colton arrived exactly on time, very friendly, respectful and observant to my needs. Even suggested a few for me to consider. After seeing how professional and attentive to detail Colton was, I agreed to having our tile cleaned! What a wonderful surprise at how clean the grout was! Many times I have been approached by your other technicians to have that done, but always declined. So happy Colton mentioned it to me and even took the time to do a small area to show the end result! Even took the time, right then to clean our tile! Very pleased with him and the job he performed! Thank you Colton!
Punctual, friendly and efficient! We appreciate the great service and reliability.
The grout came clean as did the carpeting. Our technician, Jaylen, was professional, friendly, helpful and efficient. Feels great to have a clean house!!
Excellent job cleaning traffic areas in 3 bedrooms. 10/10 results
Very professional and respectful to my home. Explains everything they are doing and why,
Very professional and did not leave a mess.
I love that you answer the phone promptly, kindly and professionally. I love the technicians always calling ahead and arriving on schedule. Above all, I love the polite and conscientious techs who consistantly do an excellent job! You are a first class company I can count on!
We have been extremely satisfied carpet cleaning customers for over 15 years. We just had our ducts cleaned by you for the first time and were very pleased with the service. Very professional technician Erin and helper Alex. Clearly explained everything and completed the work in a timely manner. Then cleaned up and left our hose better than when they arrived.
Biggest thing I enjoy is my carpets always look much better after a visit from Zerorez. The techs that have done the work have been great to work with and the whole process has been very quick and easy to set up.
I already previously responded to one of these survey requests. To continue receiving these requests when I already provided feedback on your failures and when no one followed up on that original feedback only further reinforces my decision to not want to use your services again in the future.
Also, this is my formal request for your company to delete any and all of my personal information in your possession in any format and to not share it with anyone else.
Thank you.
Great job cleaning the spots/stains
Technician was on time , courteous, efficient, and professional.
Outcome was what we expected
Easy of schedule, and reasonable availability to get job done…
Jake was awesome, very knowledgeable, explained everything he was gonna do before he did it!
An amazing young man!