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based on 29067 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kendall and Oliver were both very professional and efficient. High marks!
Always great service!! Carpet looks brand new every time!!
You always do a good job.Everything's clean when you leave. You pay attention to How I want it done. Thank you.
Jacob was very nice and very thorough and had good recommendations he showed up on time and was very efficient. My rugs look good.
Quick scheduling, friendly and knowledgeable service provider. He did a great job, the carpets look great!
Excellent work
Easy scheduling along with a timely quote. Gabe was prompt, efficient, polite and pleasant. He did a thorough job and quoted additional work needed. I would recommend him and Zero Rez!
The tech was professional, friendly and very knowledgeable.
The gentleman who did my floors was fabulous!! I love him!
Great service. Respectful of property
Very good I was impressed with the way you guys handled the job
Technician was very knowledgeable and helpful.
The employees courteous, very informative.
The agent was very professional, told me what he could and could not do to my work request, exxplained the entire process and made sure I understood what may or may not happen and the results thereof. For the face of the company, this is one great employee. Thank you Zerorez. You mighjt want to make this operator a "KEEPER".
We had water from a broken pipe come through the ceiling onto the carpet. I called Zerorez and explained the situation and they had a technician there within 2 hours. The technician was very professional and did a great job.
Easy scheduling, great service, the.way everything should operate.
The guy that cleaned was horrible he made my white carpets yellow. And did not clean them well he soaked my stairs and it took 24 hours to dry.
Mitch made my area rug look new again.
Very Thorough and extremely professional. Thank you for a Job well done
Easy to schedule and overall hood job
Our technician was Gabriel, and he did a great job! The red wine stain on our white wool/jute rug is gone after his work. The rest of the clean carpets look great and the loveseat he cleaned looks new again! I highly recommend Zerorez and will use their services again.
Capable techs, efficient service
The young man that did my cleaning did a great job. He was careful to leave my home better than when he arrived. Would definite recommend
Punctual, call ahead, do a great job.
Great cleaning , very nice people to work with. I meant to click in to 10
My technician, Kendall, was professional and knowledgable. This was the first time I’ve used your service and will definitely be calling you for my future cleaning needs.
But services
The carpet still dirty
They say they can repair the carpet as well, but not.
Zerorez Jacksonville always takes such good care of our little church. Every tech we've dealt with has worked hard for us and treated our space with care. Some of us have used your services in our home as well and we wouldn't consider choosing anyone else for our annual cleaning. Thank you for your excellent results and fantastic customer service!
It was good to have someone that liked the opportunity to help someone and they did a very good job. I am sure that your products will work good.
Great service and attention to detail