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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are honest and don't heap on a pile of unreasonable additional charges upon arrival like other companies. Their technician was really knowledgeable and obviously took pride in his work. Great job!
Very prompt, friendly and thorough! They did a great job.
I have used Zerorez here in St. Augustine, but also in Atlanta where I was a Interior Designer, and in real estate. I recommended Zerorez because their system is far superior to the other carpet cleaning services that you have heard of for decades.
They carpet dries faster, and they get stains out of carpet and upholstery better than any other company - no doubt. Plus their technicians are a cut above! Most of the techs they have sent me have been with the company at least a year if not longer and actually do have experience. They didn't work at the local convenience store the day before. Each franchise I find is truly a cut above in all regards. I'm selective and meticulous, and I use them each time I have a need - no other company! Mrs. Nash, St. Augustine
On time, efficient, excellent clean up, pricing clearly stated before start of work.
Knowledgeable and friendly people and extra clean soft rugs! The best carpet service!
Good job, communicated well, timely
Carpet cleaning
Colton did a great job on our carpets. He was thorough, professional, explained everything and finished our carpets in a timely manner. I also appreciate the streamlined process. As a busy professional I was able to book online saving time by not having to call, endure long wait times and then wait for an agent to gather all my information. Will definitely use Zerorez again!
Very good work. Pleasant personality.
Very friendly and professional customer service. My carpets looked and smelled good after they were cleaned and treated for pet stains/odor.
Technician arrived on time, we went over items/areas to be cleaned, set up & did a thorough cleaning of carpet, rugs and upholstery.
Gabriel was courteous & conscientious.
Would highly recommend him to anyone!
Thank you,
Glenda Wann
showed up and finished quick. pretty good results.
On time and thorough!
We were pleased with our service and the outstanding tech! Price a bit high.
The price is reasonable
How nice my carpet looks and feels.
Awesome technician did a great job
Our technician was very knowledgeable and efficient! He did a great job on our shag rug bc its now stain free and super fluffy again!
I was very pleased with your products and services. I have recommended to my neighbors.
Thoroughly cleans
Great!
Erin does very professional jib
Friendly and informative staff. Very cognizant of our home and tested it with care.
Felton did a great job. Carpets are much cleaner in the heavy traffic areas.
Well the pick up of my rug was made by 2 very professional men. On time too!
I will let you know more after my rug is cleaned.
Excellent service
I have used Zerorez several times over the past few years. I am always impressed with how clean they get my rugs and floors. Great value for money.
Great service!
Always courteous technicians, do a great job.
The technician was detailed and fulfilled all my requests. He even went on to suggest, but not push other services. I did take Zerorez up on having my tile/grout cleaned. The service was on point, and the tile looks amazing. It actually looks like I installed a new tile, and mine is 20 years old. Would highly recommend Zerorez for punctuality, service, and quality.