Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2016 — Rated 10 out of 10 by C.O.L. Zerorez Jacksonville
What do you like about our products and services?

They cleaned the tiles with no smell.

Report a concern   March 2, 2016 — Rated 8 out of 10 by S.B. Zerorez Jacksonville
What could we do to improve?

There was some drops of blood on the bedroom carpet and they didn't completely come out. We thought they did, but showed up again when the carpet dried. Also.....there is a "sippy cup" stain on the sofa that would not come out. I would actually like to have someone come back and try to remove the blood again.

Report a concern   March 2, 2016 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

The technician did what they said hewould. He was very nice and the old stains came out.

Report a concern   March 2, 2016 — Rated 10 out of 10 by P.P.J. Zerorez Jacksonville
What do you like about our products and services?

Speedy and efficient. Very easy to work with. Came after hours to help. Very satisfied with services.

Report a concern   March 2, 2016 — Rated 10 out of 10 by Ruth Parrish Zerorez Jacksonville
What do you like about our products and services?

Timely, Quick, Professional & painless!

Report a concern   March 2, 2016 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Carpets looks awesome. Rooms smell good, I like the clean citrus scent, smells like fresh cut orange and lemon, and fades into just a clean room. Dries quickly and stays clean for a long time, not like some that seem clean at first then seem to attract dirt, like the carpet has a sticky residue. I have had several different people from Zerorez and never been disappointed. I recommend your company to all my neighbors and friends, without hesitation. Also like the email with cleaning tips.

Report a concern   March 1, 2016 — Rated 10 out of 10 by Michelle Stys Zerorez Jacksonville
What do you like about our products and services?

The service is totally professional. Love Zerorez.

Report a concern   March 1, 2016 — Rated 10 out of 10 by Shelley Conine Zerorez Jacksonville
What do you like about our products and services?

I love that no sticky residues are left behind. Carpet looks brand new again.

Report a concern   March 1, 2016 — Rated 10 out of 10 by Louise Thompson Zerorez Jacksonville
What do you like about our products and services?

The rug dryed in a reasonable amount of time and the smell dissipated quickly. The technician explained what he was going to do and was extremely polite and courteous.

Report a concern   March 1, 2016 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

I liked everything about your product and service everyone that come by has giving great comments on my floors and carpets thank you

Report a concern   March 1, 2016 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

The professionalism of your staff and the quality of the cleaning is fantastic

Report a concern   March 1, 2016 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked great! Came out very clean.

Report a concern   February 29, 2016 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Zerorez made my carpets look new again.

Report a concern   February 29, 2016 — Rated 10 out of 10 by Marian Lee Zerorez Jacksonville
What do you like about our products and services?

friendly and professional and efficient

Report a concern   February 29, 2016 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

The cleaning products were Eco-friendly.

Report a concern   February 28, 2016 — Rated 10 out of 10 by Dan Caisse Zerorez Jacksonville
What do you like about our products and services?

Your techs. are always clean and neat. Not bums allowed. They are always on time or ahead of schedule. Plus the tech. always calls 15 - 20 minutes before they arrived. The techs. are very well trained and understand their business. I have hired Zerorez several times and will continue to use their professional services in the future. I have recommended their services to several friends and colleagues and everyone of them were satisfied with your services!!!! Zerorez is an A+ company!!

Report a concern   February 28, 2016 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

I have already recommended you and they hired you. The product is great not too smelly. The service is EXCEPTIONAL.

Report a concern   February 28, 2016 — Rated 10 out of 10 by Adelle Johnson Zerorez Jacksonville
What do you like about our products and services?

The promptness and efficiency of service and the results!! Also impressed with the professional and courteous technicians on every visit!!

Report a concern   February 28, 2016 — Rated 9 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Your technicians are always prompt, courteous and do a great job. My carpet looks great after they are cleaned. Unfortunately, my husband spilled coffee on our bedroom carpet the day before cleaning. While the stain disappeared when cleaned, it came back when the carpet dried.

Report a concern   February 28, 2016 — Rated 7 out of 10 by A.A. Zerorez Jacksonville
What could we do to improve?

Reason we had the clean was dominant dog odor. Realtors are still getting complaints about dog smells. Please advise on what we can do short of complete rip out of carpet. Thanks for your help.

Report a concern   February 27, 2016 — Rated 10 out of 10 by Samantha Minshew Zerorez Jacksonville
What do you like about our products and services?

They smell great! Very citrus like, not like chemicals!!

Report a concern   February 27, 2016 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

No residue, and knowledgeable employees

Report a concern   February 27, 2016 — Rated 10 out of 10 by Carl Bales Zerorez Jacksonville
What do you like about our products and services?

clean and your tech was very good

Report a concern   February 27, 2016 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

VERY PROFESSIONAL TECHS AND THE CARPETS ALWAYS LOOK WONDERFUL. YOUR PRICES ARE VERY REASONABLE AND APPOINTMENTS ARE ALWAYS ON TIME. WONDERFUL COMPANY

Report a concern   February 27, 2016 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

The technician did a fantastic job with the carpet, we will request him specifically in the future.

Report a concern   February 27, 2016 — Rated 10 out of 10 by Bill Jones Zerorez Jacksonville
What do you like about our products and services?

Thoroughness of workmanship and knowledge of the technicians

Report a concern   February 27, 2016 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Great technician. Very professional. Ben did a great job and he is a credit to Zerrez.

Report a concern   February 27, 2016 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

The carpets were restored to clean and sanitized. I had bad pet stains in areas and my technician did an amazing job. Their were additional services that would protect my carpet in the future

Report a concern   February 27, 2016 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Ben was efficient, explaining that some stains may not come out completely. He tried his best and I am very happy with the result.

Report a concern   February 26, 2016 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Your man, Chris, did a fantastic job and is a very personable young man. Give him a bonus.

You may use my name if you are promoting Chris.


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