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26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was some drops of blood on the bedroom carpet and they didn't completely come out. We thought they did, but showed up again when the carpet dried. Also.....there is a "sippy cup" stain on the sofa that would not come out. I would actually like to have someone come back and try to remove the blood again.
The technician did what they said hewould. He was very nice and the old stains came out.
Speedy and efficient. Very easy to work with. Came after hours to help. Very satisfied with services.
Timely, Quick, Professional & painless!
Carpets looks awesome. Rooms smell good, I like the clean citrus scent, smells like fresh cut orange and lemon, and fades into just a clean room. Dries quickly and stays clean for a long time, not like some that seem clean at first then seem to attract dirt, like the carpet has a sticky residue. I have had several different people from Zerorez and never been disappointed. I recommend your company to all my neighbors and friends, without hesitation. Also like the email with cleaning tips.
The service is totally professional. Love Zerorez.
I love that no sticky residues are left behind. Carpet looks brand new again.
The rug dryed in a reasonable amount of time and the smell dissipated quickly. The technician explained what he was going to do and was extremely polite and courteous.
I liked everything about your product and service everyone that come by has giving great comments on my floors and carpets thank you
The professionalism of your staff and the quality of the cleaning is fantastic
Carpets looked great! Came out very clean.
Zerorez made my carpets look new again.
friendly and professional and efficient
The cleaning products were Eco-friendly.
Your techs. are always clean and neat. Not bums allowed. They are always on time or ahead of schedule. Plus the tech. always calls 15 - 20 minutes before they arrived. The techs. are very well trained and understand their business. I have hired Zerorez several times and will continue to use their professional services in the future. I have recommended their services to several friends and colleagues and everyone of them were satisfied with your services!!!! Zerorez is an A+ company!!
I have already recommended you and they hired you. The product is great not too smelly. The service is EXCEPTIONAL.
The promptness and efficiency of service and the results!! Also impressed with the professional and courteous technicians on every visit!!
Your technicians are always prompt, courteous and do a great job. My carpet looks great after they are cleaned. Unfortunately, my husband spilled coffee on our bedroom carpet the day before cleaning. While the stain disappeared when cleaned, it came back when the carpet dried.
Reason we had the clean was dominant dog odor. Realtors are still getting complaints about dog smells. Please advise on what we can do short of complete rip out of carpet. Thanks for your help.
They smell great! Very citrus like, not like chemicals!!
No residue, and knowledgeable employees
clean and your tech was very good
VERY PROFESSIONAL TECHS AND THE CARPETS ALWAYS LOOK WONDERFUL. YOUR PRICES ARE VERY REASONABLE AND APPOINTMENTS ARE ALWAYS ON TIME. WONDERFUL COMPANY
The technician did a fantastic job with the carpet, we will request him specifically in the future.
Thoroughness of workmanship and knowledge of the technicians
Great technician. Very professional. Ben did a great job and he is a credit to Zerrez.
The carpets were restored to clean and sanitized. I had bad pet stains in areas and my technician did an amazing job. Their were additional services that would protect my carpet in the future
Ben was efficient, explaining that some stains may not come out completely. He tried his best and I am very happy with the result.
Your man, Chris, did a fantastic job and is a very personable young man. Give him a bonus.
You may use my name if you are promoting Chris.
They cleaned the tiles with no smell.