Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2017 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Zack did an excellent job...very efficient.

Report a concern   May 23, 2017 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

Heard about you on the radio (Hannity ad) and thought I would give you a try and glad I did!

The initial phone call was professional and she gave me all the detailed info that I asked for in our conversation. She set me an appointment and he was there on time. In fact he left me a message while I was out and said he was ahead of schedule and would like to come earlier! It was very nice that he called me prior to my appointment and said he was 30 minutes away and would be at my home shortly. When he arrived I showed him around the house with major concern about a hot chocolate stain in a bedroom. Then he proceeded with cleaning and was so amazed how fast and soPhone number removed clean my carpet (light beige) looked after those dark traffic stains. I would VERY MUCH recommend....my business profession is a hospitality concierge communicating with the public everyday. Word of mouth is the best advertising!

Report a concern   May 23, 2017 — Rated 9 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

The cleaning was effective and the technician was professional and courteous.

Report a concern   May 23, 2017 — Rated 10 out of 10 by S.A.H.O.S. Zerorez Jacksonville
What do you like about our products and services?

No residue, great people

Report a concern   May 23, 2017 — Rated 10 out of 10 by Amanda Rosado Zerorez Jacksonville
What do you like about our products and services?

The rep was on time, courteous, and clean. He took the time to listen to my concerns and address them properly. He explained the process and also did not try to overcharge or upsell stuff I didn't need. That happened last time I I hired a carpet company. They totally ripped me off and did not do half as good of a job as Zerorez did.

Report a concern   May 23, 2017 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Tech was was friendly and respectful. Wasted no time getting his job done . He is an asset to your company. We will use you again for our cleaning needs. Job well done.

Report a concern   May 22, 2017 — Rated 10 out of 10 by Robert Crum Zerorez Jacksonville
What do you like about our products and services?

Great service tech! He also did a tremendous job, which left all our floors cleaned beyond what we thought possible! We would not ever think of calling any other company in the future foor our floors. Very professional outfit! Thank you!

Report a concern   May 22, 2017 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

They always do an amazing job!

Report a concern   May 22, 2017 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

The employees are friendly, do a nice job and are clean!

Report a concern   May 22, 2017 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

The great quality of service provides.

Report a concern   May 22, 2017 — Rated 10 out of 10 by Javier Castro Zerorez Jacksonville
What do you like about our products and services?

The tile and grout cleaning came out excellent.

Report a concern   May 22, 2017 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Quality, friendliness and punctuality. I'm a Realtor here in town and I've used your service in excess of 15 times or more.

Report a concern   May 22, 2017 — Rated 10 out of 10 by J.A. Zerorez Jacksonville
What do you like about our products and services?

Service technician was excellent

Report a concern   May 22, 2017 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Kadajah was awesome.

Report a concern   May 21, 2017 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Kadasha (not sure of spelling) did an excellent job. Carpet was bad in traffic pattern areas, but she really worked and got them looking the best they have in some time. Thanks.

Report a concern   May 21, 2017 — Rated 9 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

employee was very professional, thorough and helpful. Carpets look great

Report a concern   May 21, 2017 — Rated 10 out of 10 by Melody Benson Zerorez Jacksonville
What do you like about our products and services?

Consistently superior service. Great products, well trained and courteous technicians. Helpful office staff

Report a concern   May 20, 2017 — Rated 10 out of 10 by Frank Williams Zerorez Jacksonville
What do you like about our products and services?

Prompt arrival, very proffesional.

Report a concern   May 19, 2017 — Rated 10 out of 10 by W.B. Zerorez Jacksonville
What do you like about our products and services?

Good

Report a concern   May 19, 2017 — Rated 10 out of 10 by Samantha Oaks Zerorez Jacksonville
What do you like about our products and services?

My tech was wonderful!!

Report a concern   May 19, 2017 — Rated 10 out of 10 by Hobie Meharg Zerorez Jacksonville
What do you like about our products and services?

Excellent work very professional

Report a concern   May 19, 2017 — Rated 10 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

We like the fact that Zerorez works as it claims. Our carpets are so clean and fresh they look lovely me new. Our technician Ben Willis was very knowledgeable and helpful. The process was quick and affordable. Thank you!

Report a concern   May 19, 2017 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

Very honorable. You stand behind your product and are honest about what will and may not work.

Report a concern   May 19, 2017 — Rated 8 out of 10 by D.O. Zerorez Jacksonville
What could we do to improve?

Reduce your prices

Report a concern   May 19, 2017 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

I had my sofa cleaned a few weeks ago and it did not look much better. Dawn called and sent Dell out at no charge to correct the situation. The 11 year old sofa looks close to new! Thank you.

Report a concern   May 19, 2017 — Rated 10 out of 10 by Karon Epley Zerorez Jacksonville
What do you like about our products and services?

I think the orange smell is nice and the speed and efficiency of the technician was good.

Report a concern   May 19, 2017 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

The young technician was professional and friendly.

Report a concern   May 19, 2017 — Rated 10 out of 10 by Priscilla Lambert Zerorez Jacksonville
What do you like about our products and services?

My floors looked amazing! I have been using another company for almost 12 years and they NEVER looked like this before.

Report a concern   May 19, 2017 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Did not try to up sell. Serviceman was polite and thorough. Minimal drying time.

Report a concern   May 18, 2017 — Rated 10 out of 10 by Raymond Hamilton Zerorez Jacksonville
What do you like about our products and services?

Professional, responsive, and timely. Carpet is soft and clean just like it was when new. One minor glitch that was solved immediately without additional charge. Will use them again when needed.


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