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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good customer service and product
they are organic. smell good. Effective
Polite young man who serviced my carpet.
Natural, clean smell. Service fast and efficient. Friendly associate
Just do not feel like it cleaned our carpets. day after you can see the patterns from traffic in our carpets it does not look fresh or smell cleaner.
My tile was cleaned, but the grout looks horrible, it was clean in some spots, other spots don't look touched. I think the tech went to fast, wasn't worth $150. The grout looks moldy now. Disappointed.
They leave a nice clean look
great job cleaning the carpet
Professional...knowledgeable...helpful
Every time you have come to clean my carpets they look great!
Having heard of you initially when coming to Jax and from a reputable source, I thought I'd try your services/products, as knew how others did cleaning w/suds, etc.; I was very pleased with cleaning right afterwards and months later w/initial service when I didn't see dirt/film causing carpet to not look clean. Since 2015 after a few years of hiatus, I decided to have an annual cleaning process to help prolong life of carpets. With recent cleaning, I liked that the person on the phone/technician were informative, as before, and there was no questions about the process, product, and my bill before starting the cleaning process. Walking w/the technician around rooms, etc. needing cleaning, his asking questions, checking for heavy/stained areas, and noting the heavily used paths w/the need to clean these areas well, I appreciate the thoroughness. A few days later now after vacuuming when thoroughly dried, I'm still content/satisfy with the end results being fresh, clean carpet areas. Thank you!
Everything cleaned to my satisfaction and service was on time with appointment.
No chemicals and quick service.
We have used you for some 8-9 years. This, by far, was the best cleaning ever. You are always right-on-the-spot and ever so professional. We'll never use other than Zerorez.
Eco Friendly
Products work and smell clean. Everyone involved with scheduling to doing job are courteous and cordial. Worker bees are efficient and respectful. Robert Crowd did this job and we highly recommend him and would like him again.
You were fast getting the job done and did a very good job.
Very professional and well done!
The experience was great. From the receptionist to the service technician, everyone was professional and courteous. You completed the job with excellent results.
The representative that cleaned our carpets was wonderful. Very good at his job and very professional.
Professional & thorough!!
Superior product
Very professional, I'm very happy with the service. Thank you.
Very friendly and prfessional. We love the citrus smell from the mixture he first put down!
Fast, courteous, and professional.
I like the technique and the fact that it doesn't soak the cstpet
Your service is wonderful and I like the fact that no harsh chemicals are used and no chemical residue is left on carpet. Carpets dry quickly. Your technician was on time and was extremely polite.
Carpets had been previously cleaned by another company. Your product REALLY got them clean without soaking the carpet.
Your tech did a great job and explained how everything works!
Professional and friendly service. The cleaning is doing well so far. David was very polite and through.
The technician did a very good job. He was very attentive to my concerns and strived to please. the carpet looks great.