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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good customer service and satisfaction.
Very professional the person who came to my house, he explained everything and the results were fantastic! Thank you
People!!
Keenan was EARLY...that in itself is above and beyond! Keenan was also professional, pleasant, thorough and in and out in just over an hour. Cleaned up after himself. My carpets/rugs look and smell fabulous. Thank you, Keenan and Zerorez!
I amazed how clean you get my carpets every time you clean them! I never think you can get all the spots and stains out, and you ALWAYS do! Thank you!
Citrus solution used and how clean the carpets felt.
Everything
Service person explains the process....
My service technician was very professional, courteous and knowledgeable about every step and explained it so that I understood the process.
I've used other carpet cleaners the past 50 years but ZEROREZ
is the only service I will call!
great service
Y
Requested furniture and two small area rugs cleaned. Could not see absolutely any difference in either one. The gentleman that came to the house was pleasant and professional, but the cleaning was VERY POOR!!!
Professional staff and the organic process of cleaning.
Ben was very professional and explained the process thoroughly. However the supervisor who came by was not as professional. When you enter someone's home, you need to introduce yourself to the customer. We liked Ben, but we can not say the same for the supervisor.
Worked great on my tile and grout
No residual cleaner and smell.
The process was very fast and my carpet and sofa look very clean. Spencer was my technician and he was professional and helpful in explaining the process.
professional, done right the first time and in a timely fashion, the stains do come out of the carpet no matter how long they have been on the floor. grout of the tile comes clean and bright. after treatment the carpets don't feel wet and don't require a fan to dry.
I think they took care of the problem the second timr, but my tenant said the carpet guy was not very professional when he talked with her and at first she was afraid to hav ed him in her house. I told her I thought it would be ok and she said he did a good job but mayb ed a little more professional manner with everyone.
Everything
Prompt, and courteous. Time frame was as said, cost same as quoted. I will defiantly use your company again and will
recommend to others. Looks very nice, very pleased.
Every stain that I have had on my carpet has been removed without any extra or added cost. This is my third year using zerores and I am a customer for life. Extremely happy.
Great job Brad was great
Took 8x10 carpet in to be cleaned. One of our cats started using it as its private litter box. Really bad but Zeroez not only cleaned the carpet but got all of the pet urine smell out. Thanks for all your help, job was completed in the time frame they promised.
The employee was well versed in the process of cleaning carpets. Very pleasant and professional.
Love how good it smells and how quick it dries! Highly recommend the tile cleaning. My kitchen & nook looks absolutely amazing.
The gentlemen that did our cleaning was extremely thorough and especially helpful in the
way to assist us in quick drying the rooms.
Guy was very knowledgeable
Technician did a great job came on time with all the right tools
Excellent cleaning.