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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Explain the cleaning process to the clients and make a sincere effort to eliminate all stains on the carpet.
Clean cut technicians; prompt
Great job on tile and grout. Great customer service.
Service is second to none. And the Zerorez process really works!
Carpet very clean. Dried quickly and feels good on my bare feet.
Friendly and informative! Very professional!
Punctual, professional and very good job!
Thoroughness of technicians, detailed explanation of process and billing.
Mitch did a very through and excellent job!
Technician did a Wonderful Job!
consistently reliable
the tech that did the service was very nice and polite. he answered all my questions to my satisfaction. the products that he applied were not overpowering (the scent was very mild). my sofa and love seat look and feel great.
Everything.....My old carpet looks like NEW every time you all clean it!
The products smell is so fresh and the technician, Austin did a great job! Thanks
Gets my carpets clean
Great work and professional service
100% satisfied with the products and service
Results. Lack of detergents. Professional attitude.
Loved the promptness, professionalism and the knowledge of the technician we had. He was on time, very polite and informative with the process and products used. Loved the orange bumpers used to protect our walls and furnishings from any damage the hoses may have caused.
Everything
Our tech was great! Friendly, knowledgeable, yet efficient. I could not BELIEVE what bad shape our carpets were in until he started cleaning them. It is a week later now and they still look wonderful and stains that I thought were permanent have not resurfaced so I am completely satisfied and highly recommend them. The price, compared to others, has been the most affordable yet and there were absolutely no hidden prices.
I was impressed that your comp. have the plastic corner protectors for protecting my door corners, and hall corners, keeping the wood work. Why anyone else have not thought of this, (including myself).
Your men were very nice and impressed me.
I will be calling your comp. again.
Outstanding customer service. We were very pleased with our carpets and the professional attitude of the young man who performed the service.
Tenants had to have a different professional re-clean the carpets because a strong pet odor was still present after zerorez cleaned it. Grout was still stained after you cleaned it twice. At this point a refund of some sort seems to be the only resolution.
Your service is top notch. From calling to remind me about my appointment to calling me when you were 20 minutes away. The tech was very professional and courteous. You now have a customer for life.
How it cleaned our badly soiled areas.
Everything was great but my chair appears darker and it is rough feeling. I know it is cleaner because I watched him clean it
You are on time and thorough. Always friendly and helpful.
Excellent service!
My carpet always looks and smells great! Austin did a great job!