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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job. Professional and friendly
The representative was extremely professional, efficient and the results were fantastic.
the arrived on time and did their job very well.
Great employees. Good customer service. Flexibility in scheduling---i.e., Saturday service.
Very good
Caring focus and effort as well as overall cleaning
No chemicals are used to clean my carpet!
The service technician was quite knowledgeable of how different products affect the cleaning process. In addition, the technician was very professional as well.
My carpets look great.
Excellent service from Michael and my floors are amazingly clean and refreshed. Thank you so much!
Quick and effective.
Did a great job. Carpet looked and smelled clean.
First time user so the true test of the service will be how long the carpets stay cleaner.
Very easy service to use, quality of tile cleaning was exceptional.
Prompt and on time. Very professional and friendly. Will definitely use again.
The quality of work is excellent, and there is no residue left in my carpet. The technicians are polite and discuss the options with you,but they are not pushy.
Personal and informed
Very professional, dependable and the work is excellent in quality. Definitely will use in the future. Had tile cleaned and seal and it looks like it did the day it was installed. Carpet turned out very well, too...Like the fact that there's no chemicals or detergent used.
No chemicals. Love the entire experience from beginning to end.
38th
Your employees are very professional in their dealings with customers and keep the customer informed about arrival time, etc. Also, your techs are polite and careful when doing their cleaning.
Your rep was extremely nice and very knowledgeable. Perfect customer service!
Courtesy and promptness
The technicians do a remarkable job
This is the second time I've used Zerorez and in both cases, I've been totally pleased with the service from call for appointment, to the punctuality of the rep, to the results of the cleaning.
Cleaning technique
No harsh chemicsls
Excellent and timely service!Superior knowledge of technician(Brad)as well as his ability to explain benefits of Zerorez products.Brad also asked us to call him if we had any question or issue. We had a stain that he removed & was satisfactory; however, when completely dried it slightly reappeared.I did call & he came the next day.It turned out to be a "PH" issue which he treated. Also the ladies that schedule are extremely courteous.My carpets look amazing thanks to Brad! Highly recommend!
I DID NOT RECEIVE AN EMAIL COPY OF THE BILL. PLEASE EMAIL BILL TO Email address removed
I HAVE ALREADY RECOMMENDED BRAD AND ZACH TO A NEIGHBOR AND FRIEND. THE PRODUCT / CARPETS WERE VERY CLEAN AND SMELL CLEAN. THEY WERE ALSO NOT SOGGY WET AND DRYED ETREMLY QUICKLY. BRAD AND ZACH WERE PROFESSIONAL, POLITE AND VERY INFORMATIVE. THEY WERE A GREAT TEAM. IT was a pleasant experience. I will only use Zerorez from now on.
Customer service... Pricing.
Great!