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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ben was on time and very professional in his manner. He made sure that I was satisfied thoroughly before he moved on to the next area. I asked for Ben this time, and will use him again.
Rack the carpet afterwards to bring up the nap, spend more time on the traffic areas.
Everything!
The service person arrives on time, is very polite, reviews everything beforehand, works carefully and the results are terrific.
Everything went very well. Carpets looked great after they were finished. Will use again.
Fast drying and carpets remain clean far longer than any other cleaning service I have used.
I was surprised that the small fire extinguisher and my dog's water and food bowls were not moved by tech. My sister and I moved other items in rest of house ourselves. Just surprised that those two small items were not moved!
I like that the cleaning process doesn't use harsh chemicals and there is no odor afterward.
My carpets were very clean. The technician was very polite and did a great job
The technician is friendly and respectful of my furniture. We have always been pleased with your service and the carpets look great. My only problem is we didn't get a receipt.
Representatives friendly and courteous - reservation for service made very easily and e-mail sent out outlining responsibility of customer and company.
The stains do not soak through.
First the tech called ahead to let us know he was on the way, and he was on time. Garrett was very nice and polite and gave us the final price before starting. The precautions he put in place to protect the stairway was just part of his way to provide a good service. He answered all our questions and advised us on other services available.We are pleased with his work.
Carpets were well cleaned and sanitized. Robert was helpful and provided useful information.
Clean smell and carpets look great.
After seven years, our carpets look brand new. We like everything about your company from the person who did the work to the products that he used to the drying factor. It was a great experience.
great service! And my carpets were spotless.
The quality is super, and the serviceman explained his procedures very well. It was a pleasure to work with Brad.
That you don't use tap water.
I like the fact that your products are natural and leaves carpet smelling so fresh.
Also my technician Robert was efficient, friendly and very informative.
In liked the fact that there is no residue left on the carpets. Your technician was very knowledgeable of the product which I was very impressed by. He explained what he would be doing and answered any questions I had.
MJ did a wonderful job- My husband and I were both impressed with his professionalism and work ethic.
The cleaner gentleman was fabulous, very helpful, courteous, respectful. But the carpet really didn't look much cleaner when he was done, at no fault of his own. Perhaps I was expecting too much.
Did not use soap. Carpet had a very nice feel after being cleaned. Ben gave us excellent service.
The service was delivered as scheduled, your representative was businesslike and also listened to my questions, the carpet looked great upon completion. Thank you.
Great results, quick dry time
Brad, went above and beyond for us and figured out what was causing our stains to help us get the best result we could. Thank you!
I have always had such nice, informative and presentable young men who have come to clean our carpet and do an excellent job. I appreciate your professionalism.
The staff is knowledgable from the appointment set up to explaining the cleaning process. It looks so nice and smells so good. I scheduled Ben to come back to do two other rooms.
I like the service and it is reasonably priced. In addition, the technician was committed and passionate about the service provided.
Our service technician was on time, polite and friendly and dds a good job although the master bedroom carpet still had two stains left. We have worked on those spots with our zerorez formula and it is better.