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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert is fantastic and I love the quick drying and no smell...
Leaves carpet very clean and lasts a long time.
The service was excellent. The products are great. I was walked through the whole process and the work well done.
Smells great and looks 100% better. I had a lot of stains and the service technician was honest about the fact that he probably couldn't get them all out but would do his best.
I think that Zerorez does a superb job on our carpets. The technicians always explain what they are applying and how they deal with the high traffic sections which are darker due to foot oils and shoe grime. This year our technician was M.J. he was really nice and a true professional. Our carpets look brand new again and the room always smells good after the treatments almost like a citrus smell. Thank you to Zerorez for a Job Well Done!
Very professional
Brad did an awesome job.
Good job. Very professional technician. Punctual.
Friendly and on-time (even early!); knowledgeable and explained the process and answered all questions; was also able to clean an area rug while at the appointment
I was totally blown away with the professionalism of the guys. The carpet is better than new. I wasn't expecting all the stains to be removed, but they were! Just amazing
The Zerorez Rep. Zac was very polite and very professional. He did an excellent job. He explained in great detail what he was going to do, the Zerorez process and the total cost in an itemized fashion.
We brought your service in again to treat a small amount of blood on carpet. After the carpet was cleaned and dried, there was no change to the blood stains. It look exactly the same. We have used your service several time in past year for blood, which had been treated and dried for several weeks before you arrive and it came out. This time it was only the 3rd day after the event and we did not treat the area ourselves as directed by Zerorez & the results were extremely disappointing, no improvement to the stains.
On time and most techs do a good job
Did a very good job.
You can really tell when they are finished that it was done, some companies it looks good for about a day then goes back to the original. Zerorez has gotten out all of our stains and problem areas and it stays that way for a long time!
Clean, effective, professional.
Thorough. Brad was very nice.
Professional staff of people
Great service and very curious staff!!
There is streaks in the main office walkway, he was standing there cleaning on his phone.
Ben was very courteous & informed about product& service.
Excellent service!
quality work and excellent service
On time and very good quality of work.
I like that your technicians use the correct amount of cleaning solution/spot remover to clean the carpets and they do a good job of not leaving the carpets too wet. The technicians are courteous and professional and get the job done quickly and without damaging anything in the house.
Tile and grout cleaning
I like the fact that chemicals are not used, just hot steamy water. Service was great too.
These guys did a great job! Got my carpet very clean and soft. Thanks Brad and Zach!
Super nice and efficient people that assisted me. Zach, the technician was extremely helpful, professional, friendly and did a great job! Thank you, I most definitely plan to use your company in the future and will recommend your company to friends and family.
Consistently good service from Robert and Zerorez.