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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, fresh, fair pricing, professional friendly service man
Zach was very professional and worked hard to get things cleaned.
Fantastic product. Our carpet stays looking good the longest compared to regular chemical cleans. Technician was friendly, and thorough in traffic areas. Very happy. This is the second time using Zerorez.
I like how clean the carpets look afterwards and not soaking wet when done! The techs are always professional and nice! Also it done in a timely manner!:)
more detail in your work
The young man MJ was so knowledgable about everything and was a very pleasant man to have come out to my home for the carpet and couch cleaning. Told me everything he was doing which pleased me. We went over everything before getting started so he knew what I needed and wanted. I love the citrus smell from the products used. And the soft feel after the cleaning I really like. Thank you.
Your service and products are A1. I especially appreciated your technician (Mitch), he was very professional in detailing what to expect step by step. He took the time to explain how the product works and recommended additional services without the "hard sell" approach. This I appreciate.
YOUR TECHS WERE VERY PROFESSIONAL DID A GREAT JOB WOULD HIGHLY RECOMMEND YOUR SERVICES TO ALL THE TWO TECHS ARE A POSITIVE ASSET TO THE COMPANY
Very professional, fast, mostly punctual and quality products. No lingering smells or odors left behind. Thanks 😊
your service representative was very nice and helpful - it did not take him long either.
Thank you for helping us.
Outstanding customer service. Products. Quality of work.
Professionalism, prompt, cleanliness
On time and very professional
The cleaner used to clean my grout were nature based and not chemical.
We were pleased with the follow up from Keenen and Dave after I had called. We did not have a walk through with Robert nor did he cover the wall corners. Our water closet was a mess where papers had fallen off the wall and the print color came off on the floor. I had to hand clean it to get the dye off the floor. After Dave came out the floors looked so much better. A. C. Last name removed
We thought the technician was very informative for the condition the carpets were in they came out better than we expected. The only thing we thought could have been done better were the edges against the was and the door James . Thanks for your service Ken and Name removed 695 Bellshire Dr.
Robert was great, however I wasnt thrilled with the actual cleaning. Someone is coming out again to try a second time. I appreciate the customer support on this issue.
My furniture is clean, the workers were friendly and worked hard
Very courteous technicians, no chemical smell.
I highly recommend your technician Zach. Zach was very professional and diligent while working. And although I had already purchased the stain protector,before he left he wanted me to understand the value and demonstrated how it protects the carpet. I have already recommended you to my next door neighbor!
Thank you, Lynn
GREAT EMPLOYEES AND KNOWLEDGEABLE OF THEIR PRODUCTS AND GOOD UP SALE SKILLS.
THANKING YOU IN ADVANCE,
ANGUS PROPERTY MANAGEMENT
JIMMIE HAMILTON
Product cleans extremely well, quick drying ,courteous technicians!
MJ was extremely professional. He explained exactly what he was going to do to provide me with the best solution for my carpets.
Attention to Detail
Service Technician was professional and on time. Cost was fair.
The process works and out last technician (zack?) was very friendly and I felt comfortable with him in our him.
Rep very courteous, explained the service. I was very surprised at how it looked "clean"
after the prep and still cleaner when completed. Have used you in the past and will certainly do so again.
Please use only initial of last name.
Professionalism by technicians, excellence of cleaning, no residue
great job
Brad was extremely friendly and helpful. I was very satisfied with the end result! I really appreciate the knowledge Brad gave us in understanding the cleaning process and how each product worked to our benefit. Both him and his trainee did an amazing job!