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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed w/ Zach, your tech, who presented himself very professionally, was friendly and did a great job; the carpeting looks fab!
Might add -that although I didn't pursue that day, but will be seriously considering his suggestion (w/ demonstrating what results I could expect to see) that I pursue cleaning the grout in kitchen and hallway. Well done, Zach!
Fast, friendly, very good prpducts
The staff is so friendly and professional and want you to be 100% satisfied.
The results! Our carpet and tile floors are very clean after Zerorez.
Dries quickly and stays clean longer!
Professional as well as knowledgeable about the jobs they do. Also the respect, they always make you feel comfortable with them and the questions are responded in kind mannerism!
My carpet looks great.
The serviceman was very nice, punctual, and completed a nice job.
I have used Zerorez now 3 times and they are always willing to make sure you are completely satisfied with your results and are very pleasant. I highly recommend them.
Courtesy, on-time (even early!), professional staff. Process is very effective in cleaning and maintaining clean appearance even after dry.
Service was fast and the carpets look great! Perfect!
Quick, affordable, professional and great customer service
On time. Thorough. Very professional. An overall great experience!
Carpet was exceptionally cleaner than I thought it would ever be.
I have tried other companies and was not happy with their work. My neighbor referred me to Zerorez. Your technician was very personable and his work on my carpet, stairs, sofas and leather chairs was exceptional.
The man was very nice and polite but the carpets were not as clean as promised and expected.
Straightforward pricing. Always polite and always on time. Carpets smell fresh and are not too wet.
Very effective, no chemical odor, removed nail polish that had been in the carpet for 8 years. My family is very pleased with the service, price and professionalism of the entire company!
Thank you for making it right. That's why you're our first choice every time.
Carpet looked great, Robert was awesome!
Prompt, Courteous service with excellent results always
Your technicians are always on time, very courteous, and very thorough.
The results.
I really love the smell and service and I will be calling you'll back. Thanks you. You did make this rug come alive. Yes!
Customer service was a 10 easy! But carpets did not come nearly as clean as I had hoped. Traffic areas still very dark.
Prompt and gets the job done. Beautiful result!
Professional service before and during visit. Jason had a prior client cancel, the office called, offered earlier appointment. He recalled and made sure of my approval. He walked thru and gave me the chance to add additional service no pressure. He done an outstanding job of cleaning all requested furniture and carpet. I will be using Zerorez again! Thanks again
This is the 2nd time we've invited a Zerorez technician into our home. Initially we had our carpets cleaned and most recently we had our tile & grout cleaned. The difference in our carpets and in our tile & grout is amazing. Everything looks new!
The technician has been outstanding. Zach Fonda is highly professional, courteous and competent. He is an excellent representative of the company.
We would not hesitate to call on Zerorez again in the future.
Dr. & Mrs. First name removed E. Last name removed
Ponte Vedra Beach, Florida
caring customer service
can walk on carpet right away, nice friendly people