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based on 29097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional service. On time and efficient job.
Very respectful and professional attitude. Carpets turned out better than expected and the no residue feeling was a plus.. I could really tell a difference!
you do what you say will do. I just wish there was less residue associated with the tile cleaning
Efficient, clean, prompt.
Service was amazing and price was awesome
Friendly employees & a great job always!!!
Was on time and completed the job for a very fair price.
On time, great job & loved the $99 special for 3 rooms.
You do the job!
Great service! Prompt and very professional
clean, professional job. Your associate was pleasant, helpful and courteous. Great job as always. Zerorez is only people we use and recommend to friends and family. Thanks for a great job!
Excellent service
Professional and friendly staff and carpets are like new.
Thanks,
jm
Always prompt and service is excellent
I liked the service.
You did a great job on the office carpet and I would recommend Zerorez to anyone that need there carpet's cleaned.
Excellent service! I love how the solution used leaves no residue. Zerorez is the best- friendly, customer service oriented and they do a fantastic job!
Your process works! And everything was dry as or before promised. The young men who did the cleaning were the nicest combination of professional and pleasant I could imagine. Thank you.
They did a good job!
No soap!!
Have used Zerorez for over 10 years and have always been satisfied. They are on time, do a thorough job. My carpets stay clean for a long time.
Great on-time friendly service with terrific results. Thank you Zerorez.
Professional techs and natural products
My tech did a great job.
The technicians are great!. They are very service oriented. I also like the fact that the carpet cleaning is pet friendly and odor free.
Your cleaning representative representative continually mentioned certain parts of the rug stains could not be cleaned. The rugs looked like they were never cleaned-those spots, still looks very bad.
Representative dragged hose throughout the house leaving stain marks on the tiles out side every room he cleaned. These cleaning chemicals needed to be clean several times.
He never cleaned the spots or ever mentioned them to me.
After paying $129 I'm totally dissatisfied with the work and will probably seek out another company in the future.
The most you can do to make things right is to return some portion of the money, as a remedy for the clean up following the mess he made on the tiles.
Shaquille was prompt and very efficient in completing the carpet cleaning. The carpets look great and we will continue to use Zerorez and recommend Zerorez to our family and acquaintenances
Technician was very professional, customer service oriented.... wanted to see how much difference he could make in cleaning the carpet and tile versus the status quo and would do whatever I asked with an eager response
over all it was a good job. but when my wife and I went to go and look at the job. we noticed a red spot in the dinning room. guest bedroom, master bedroom, hall way had several ares that needed to be touched up.And we think gum in the living room. we called back for you guys to touch up. they took note and said no problem that they would come back. but then tech guy called me and demanded for me to be there. I told him I was not going to be able to. He was very upset. then he called again. my wife answered and he was very rude and said he couldn't find any spots to touch up and my wife said ok. then he called 3 minutes later and said that he had done it all already. in 3 minutes? I will be going out this morning to look at it.

Technician was extremely professional. Very thorough and took pride in his work. Highly recommended.