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based on 29097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent in all respects as always. Totally professional staff. On time...superb results. I will continue to use and recommend Zerorez to all my friends.
its clean--no residue-respect for my home-nice and informative gentlemen--
however, I do find it quite expensive!
I like your customer service and the knowledge and willingness to go the extra mile to get the job done right.
Great price, Great results. Carpet always looks Great for months.
We were very happy with the cleaning of our couches. Very good job.
Prompt and professional! Great job!
Carpets look amazing. Hard working and professional, friendly staff!
Great job. She did great. Carpet looks awesome. Thank you.
Always very polite and the finished job is wonderful
Your customer service and your products are gree.
I liked that your reps were very thorough and attentive to the job. They explained what they were going to do and then carried it out to a great finish.
They were also on time which is rare now a days.
Thanks. I will use your services again.
More consistent techs.
Service right the first time is best but service on the "re-do" was excellent
I like the fact that you do not use harmful chemicals in your cleaning process.
No smell, no residue. Great techs - on time, efficient, pleasant.
Very accommodating with scheduling service and great work.
I liked first and foremost that the techs looked clean and they wore booties to come into our home which we respect and expect workers to also. Happy with the job done and their professional attitude, Thanks for making us feel that we chose the right company for the job
Timely, courteous, efficient, got what was promised for price I wanted to pay!
Carpet is very soft and clean. Especially clean in high traffic areas. My carpet is 13 yrs old and it looks great.
Always prompt professional and courteous plus asks questions if special circumstances and does a great job.
Called when on their way. Professional. Explained process before starting. Asked if everything was good before he left
Friendly, thorough and professional!!! Did a great job on my carpets and tile.
The carpets were very clean. The serviceman explained everything to me. He was very informative.
Area rugs not cleaned thoroughly; bedroom carpet has trail lines left behind from cleaning equipment after drying. Unable to reach company via phone as I was disconnected 3 times while attempting. VERY disappointing, especially when I have also used Zerorez to clean carpets at my place of employment. I would like area rugs recleaned (problem areas) and bedroom carpet recleaned to remove trail lines.
Very thorough and very fast.
Great job. Extremely professional
Cleaning was efficient and fast.
I was very impressed with the cleaning of my bathroom tile and the detailed explanation I was given about the issues we have. I’ve wanted to call for several years but never did until we decided to redo our bathroom. It was definitely worth it.
The technician was a very pleasant young man. he explained the processes used and kept me informed during the entire process. My floors & grout look great and my walk-in shower is like new.
Great service and good results