Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29098 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2017 — Rated 8 out of 10 by T.F. Zerorez Jacksonville
What could we do to improve?

Very expensive. I expected more for the money I guess. Yes, the furniture is clean. Yes the area rugs are clean. I don't feel they are any more or less clean than they would be with any other company at half the price.

Report a concern   November 5, 2017 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Efficient; no "wet rug" odor and effective.
Deodorizing from pets is great.

Report a concern   November 5, 2017 — Rated 10 out of 10 by L.E. Zerorez Jacksonville
What do you like about our products and services?

Work is completed in a very efficient and effective. Polite people that show up on time, if not earlier.

Report a concern   November 5, 2017 — Rated 10 out of 10 by G.R. Zerorez Jacksonville
What do you like about our products and services?

Totally professional great price was on time did exactly what they said they would do very easy to schedule an appointment customer service was outstanding outstanding outstanding the carpet cleaner Tech was very professional also would recommend this company to anybody and everybody thank you for the great service.

Report a concern   November 5, 2017 — Rated 9 out of 10 by W.A. Zerorez Jacksonville
What do you like about our products and services?

Cleans well

Report a concern   November 4, 2017 — Rated 10 out of 10 by T.T. Zerorez Jacksonville
What do you like about our products and services?

Quality of service.

Report a concern   November 4, 2017 — Rated 10 out of 10 by L.D. Zerorez Jacksonville
What do you like about our products and services?

Efficiency

Report a concern   November 4, 2017 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Very friendly technician. Quick and efficient. Carpets looked great afterwards

Report a concern   November 4, 2017 — Rated 10 out of 10 by M.J. Zerorez Jacksonville
What do you like about our products and services?

The technician what extremely fast and informative. Not only does our carpet look and smell incredible, we had a great experience. We will definitely use zerorez in the future.

Report a concern   November 4, 2017 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Great job! My carpets and area rugs looked awesome. Your technician were very professional. Thank you!

Report a concern   November 4, 2017 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

Very professional and courteous cleaning crew.

Report a concern   November 3, 2017 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

Loved the tech. He was very personable and did a great job

Report a concern   November 3, 2017 — Rated 10 out of 10 by G.G. Zerorez Jacksonville
What do you like about our products and services?

Reagan was very professional, efficient, and friendly!! I will definitely recommend Zerorez to my family and friends. I scheduled my mother’s carpet to be cleaned next week because of the great job that Reagan did!!

First name removed

Report a concern   November 3, 2017 — Rated 10 out of 10 by K.L. Zerorez Jacksonville
What do you like about our products and services?

Great customer service, and the carpets look and smell very clean!!

Report a concern   November 3, 2017 — Rated 10 out of 10 by R.A.D.H. Zerorez Jacksonville
What do you like about our products and services?

Corey was very nice and did a great job. I would use you again. Thank you.

Report a concern   November 3, 2017 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

I love their customer service and their service technician Ben was awesome. I bought recommend them anytime to anyone.

Report a concern   November 3, 2017 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

The tech was very efficient, we reviewed the areas to be cleaned, he explained what he would be doing and got all the spots out. We liked that there was no odor to the product. It's the best carpet cleaning we've had. No more Stanley Steamer.

Report a concern   November 3, 2017 — Rated 7 out of 10 by S.W. Zerorez Jacksonville
What could we do to improve?

Deep cleaning of all areas

Report a concern   November 3, 2017 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that chemicals are not used in cleaning my home. I have used this company 4 times and each time they have done a great job on carpet and furniture. I would recommend this company to anyone looking for quality work.

Report a concern   November 3, 2017 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Technician was on time and friendly. The carpets look great, all at a reasonable price!

Report a concern   November 3, 2017 — Rated 10 out of 10 by P.N. Zerorez Jacksonville
What do you like about our products and services?

I am never disappointed with the service I receive from Zerorez.

Report a concern   November 2, 2017 — Rated 9 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

The service rep was on time as promised. He was efficient and courteous. The tile floors and grout looked very good and clean. Look forward to trying you carpet cleaning service as well.

Report a concern   November 2, 2017 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Excellent work and employee

Report a concern   November 2, 2017 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

stains all came out of the carpet. workers were friendly.

Report a concern   November 2, 2017 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

My floors look like new. Service technician was wonderful. He asked a couple of times if satisfied so far and when done. Very polite and respectful. Thank you.

Report a concern   November 2, 2017 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

Excellent customer service and AWSOME cleaning!

Report a concern   November 2, 2017 — Rated 10 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

Dave did a super job and my area rug looks great!!!
Thanks!!!

Report a concern   November 2, 2017 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Thorough cleaning even on stubborn stains

Report a concern   November 2, 2017 — Rated 10 out of 10 by B.K. Zerorez Jacksonville
What do you like about our products and services?

Nice friendly folks, quick response. My car and pickup look great and smell great now!

Report a concern   November 2, 2017 — Rated 8 out of 10 by L.L. Zerorez Jacksonville
What could we do to improve?

I started to do this survey, but before I finished it, I thought I would try to get rid of the stains that you couldn't get out myself. There was one stain in particular... an old coffee stain. I was told it wouldn't come out, and I understood that it probably would not. BUT, then I got going on it myself and it is gone. I cleaned all of the other pillow covers as well. It took me all day, but I did remove the stains. All this time, I could have just done it myself!

Also, I just had a look at the back of the 2nd sofa, and it doesn't look like it was done because it still has cat hair on the fabric behind the sofa.


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