- Phone: 904-891-0631
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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The first service I received was great which was why I decided to use you again. The second however was sketchy at best. I really do appreciate the effort to fix it and the gesture to give me a partial refund. I did not accept the refund as I am a business owner as well and understand some of the challenges that are faced. Thank you for coming back out and making things right at my office I do appreciate it.
The technician, Robert, was very nice and helpful. He did a great job on my carpet.
Thanks so much,
Name removed
Excellent tech! Very thorough!
Your service was excellent and was able to remove stains from the carpet that I was worried were permanent. The Zerorez cleaning specialist was very friendly, knowledgeable and did a great job in a timely manner.
great service and result with no hidden charges
I like the chemical used in my carpet.
Carpet smells fresh, Associate was very knowledgeable and efficient.
The servicemen are polite and professional . The cleaning is wonderful and fairly priced
Ben was fantastic. He explained every step and was very thorough. Our kitchen floor looks great!
showed up on time. Did a thorough job in timely manner.
fast and efficient
The system used to clean our carpet is superior to other carpet company. There is no soap or residue just clean!
CUSTOMER CARE
Courteous, polite and efficient.
All around professional carpet cleaning experience. Efficient, thorough and cordial cleaning representative. Won't hesitate to do business here again in the future.
Had carpet cleaned by Mitch and 2 days later had a Sectional Sofa done, also by Mitch. Great work and great outcome. Looks and feels so much cleaner...Thanks Zerorez !
Mitch was the technician and took his time and did a wonderful job. He explained the process and was very thorough. Highly recommend Mitch and Zerorez to everyone !
prompt service. Professional and courteous servicemen. Very pleased with total service from inside sales etc.
This was the first time I've used your company. What I like most about your company are your people. It was very easy to make an appointment and the young woman who helped me was courteous and well spoken, and took her time with me. Later, i had to reschedule my initial appointment and it was easily done. The technician who cleaned my carpets is a real asset to your company. His name is Corey Leader. He was on time, introduced himself, shook my hand, and proceeded to explain the process and the cost. He did a beautiful job on my floors but, more importantly, was a pleasure to work with, courteous, friendly and very professional.
That it works and fresh smell
The gentleman that came very nice and knowledgeable but all the water out of my carpet spray for bacteria and shampooed the carpet looks like nothing ever happened I am very pleased
Price. Pretty expensive for 3 rooms and stairs
The smell
Great job, professional staff
...quality, valué, conveniente...
...Our tech, Mitchell, was clear about the process and we were extremely satisfied with the results...
Did a great job.
Prompt, professional response.
Very professional, on time and carpet was clean when he finish. He got those hard spots out. He also explain the process of the cleaning. I would definitely refer Zerorez to my friends and family.
Quality and thoroughness
The man who cleaned my carpet was very interested in solving my post hurricane problem and did a wonderful job of putting everything back together. The carpet looks brand new. I could not have asked for more.