What our clients think of us!

Your service guy was on time courtiuos, and professional.
The carpets and the tile look great and where dry in no time,
Ecellent job!

The representative, Robert, was very professional, knowledgeable, and pleasant.

The first two times I had Zerorez, I was extremely imppressed with the outcomes and the hard work as well as a desire to please the customer (me) was apparent. This time I was not pleased with the outcome my carpets looked ok and one didn't look good to me at all. The feedback I received from the worker appeared to be lame, to say the least. Not sure if because it was at the end of the day he did not feel like doing a good job and wearing his customer satisfaction apparrel....but nevertheless in the future i would like one of the first two guys to return or someone different.

Your technicians were professional and easy to work with, final results were amazing. The estimator that came out initially didn't document the main reasons we even called therefore technicians weren't aware that we needed two wool Persian rugs cleaned when they arrived. He didn't break down the quote as I asked repeatedly either. I walked the areas to be separated in the quote with the estimator and he assured me repeatedly that there would be 2 separate quotes. However, a staff member came to me and said that as he was leaving, he told her that he didn't know how he was going to break the quote down. I guess he couldn't figure it out because he never did! The estimator also said it would be 2 hours for this entire facility so you can imagine our surprise to find out it was more like 5 and staff had to stay late to make sure the Operating Rooms were ready for 6am surgeries the next morning! The estimator gets an F but the techs redeemed Zerorez for an A.

The convenience and efficiency of the service.

Very professional. Christian did a magnificent job with upmost respect for my property and animals. Carpet was clean, felt good under bare feet and also left a refreshing smell.

Everything!

I like the quality of the carpet cleaning we have experienced with the Zerorez technicians able to get some pretty nasty stains out of our carpet.

Very clean, courteous staff and a great cleaning job!

Good service and does great job

Service personnel are clean, polite and knowledgeable! Product works great! Colin was a very hard worker.

My final price was different from what I was quoted. Floor had overspray on it.

Your people are very professional,they show up when they say they will,& they do a great job.

Dependable, friendly staff

Service Technician was very fast and great at his job.

Service man did a great job. Very friendly and knowledgeable. Will recommend your service.

n/a

Appt was easy to make, showed up on time, did a great job, was friendly, efficient and helpful

Very friendly service, made me feel comfortable and did a great job!

When we had a problem with a job, zerorez was quick to respond. We are grateful for the customer service and a job well done

Things went great, it was quick compared to past experiences (other companies).

Carpet dries quickly without a chemical odor, Tile and grout, look brand new.
Kevin did a great job, friendly and professional.

Quality work, professional staff, excellent customer service, and reliable.

Technician was on time, did a good job and explained all the charges before beginning service. Carpets are clean and my countertops look great.

I did not like being hustle for additional services.Could have done a little better job.

Excellent customer service. They were able to clean the carpet and remove the urine smell from where my elderly dog would frequently accidently pee. Great job!

Dependable, professional and cost effective

The pet cleaning sub-extraction is fantastic.

Very professional technicians who are responsive to the customer's needs.

Great service.