Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29098 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2017 — Rated 10 out of 10 by C.O. Zerorez Jacksonville
What do you like about our products and services?

Robbie was very professional and did a fantastic job!

Robbie called letting me know he was about 20 minutes away and he arrived right on time!

He went right to work and did an outstanding job.

The carpet looks so much better!

Report a concern   November 19, 2017 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Zerorez's service is always professional and accommodating. I always feel comfortable knowing that Zerorez is cleaning our carpets.

Report a concern   November 19, 2017 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional, efficient and my carpet looks brand new!

Report a concern   November 19, 2017 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Personal very polite and do excellent job. Drying time good. No sticky residue

Report a concern   November 19, 2017 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Great service!

Report a concern   November 19, 2017 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Prompt. Thorough and service personal always polite

Report a concern   November 19, 2017 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

Technician was polite informative and professional. My carpets look great and they stay looking that way for months...the only way go..

Report a concern   November 18, 2017 — Rated 10 out of 10 by K.A.E.D. Zerorez Jacksonville
What do you like about our products and services?

Professional service at a fair price.

Report a concern   November 18, 2017 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Quick dry time

Report a concern   November 18, 2017 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

I would recommend you to anyone. The gentleman who came went above and beyond. I will use you in the future and recommend you.

Report a concern   November 18, 2017 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

I am unsure of the products but the team that came here was very professional and I felt comfortable with them. No lies (at least that I could tell this far) and got me what I felt was the best deal they could. I know I can get cheaper deals but they seemed to have focused on what I wanted most. I will tell in the next few days. You all will be recommended for sure.

Report a concern   November 18, 2017 — Rated 10 out of 10 by L.D.D. Zerorez Jacksonville
What do you like about our products and services?

Technicians are efficient, helpful and do a great jobs b

Report a concern   November 18, 2017 — Rated 10 out of 10 by A.T. Zerorez Jacksonville
What do you like about our products and services?

Person was very professional and knowledgeable. Very helpful.

Report a concern   November 18, 2017 — Rated 7 out of 10 by N.L. Zerorez Jacksonville
What could we do to improve?

I had to use a toothbrush to get several spots that were still dirty. It looked much better after you cleaned it but you could also see under the stove where the machine did not reach.

Report a concern   November 18, 2017 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

I have used zero present several times and have been happy very time. JJ

Report a concern   November 18, 2017 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Thank you Zerorez for your continued great service!!! This is the fourth time we have used you, and do not disappoint.

Report a concern   November 18, 2017 — Rated 10 out of 10 by B.O. Zerorez Jacksonville
What do you like about our products and services?

I like how well zerorez cleans my carpets. The techs are always courteous and do a great job.

Report a concern   November 17, 2017 — Rated 9 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

I like that there are no harsh chemicals left behind in the cleaning process.

Report a concern   November 17, 2017 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez numerous times and have always been pleased with this company. Great service, polite and knowledgeable techs that are always on time. Have recommended Zerorez many times and will continue to do so.

Report a concern   November 17, 2017 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Timely, very friendly and efficient

Report a concern   November 17, 2017 — Rated 10 out of 10 by D.E. Zerorez Jacksonville
What do you like about our products and services?

Very professional and great communication from both the company and the tech

Report a concern   November 17, 2017 — Rated 10 out of 10 by C.A.L. Zerorez Jacksonville
What do you like about our products and services?

Technician was on time, clean cut, and courteous. Carpet and sofa looked and smelled great after!

Report a concern   November 17, 2017 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

Zerorez is amazing! They cleaned our carpets that were destroyed by bad renters and did a great job. The service guy, Will was courteous , polite and on time! I would highly recommend them.

Report a concern   November 17, 2017 — Rated 9 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Nice service, nice job.

Report a concern   November 17, 2017 — Rated 10 out of 10 by W.D. Zerorez Jacksonville
What do you like about our products and services?

Zerorez was recommended by a coworker of my wife's saying if you're doing carpet cleaning to stay in your home then you want to use Zerorez. I think mainly she emphasized that soap residue wouldn't be left in the carpet. The condo we bought had some dirty carpet and a few stains and after the cleaning I really can't see anything on the carpet. So I would highly recommend their service. Sure it costs more but I think you're getting what you pay for!

Report a concern   November 17, 2017 — Rated 8 out of 10 by M.C. Zerorez Jacksonville
What could we do to improve?

tighter scheduling window of service.

more liberal application of the odor eliminator product

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

The technician was amazing. He was helpful, personable and professional and he did a wonderful job!

Report a concern   November 16, 2017 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

I appreciate the powder cleaner you usually leave after each trip. I didn't get any this time - so disappointed.

Report a concern   November 16, 2017 — Rated 8 out of 10 by L.A.J.P. Zerorez Jacksonville
What could we do to improve?

Last time we had an amazing rep who took the time to make sure everything was done correctly this time he was missing supplies so we could not get the shower cleaned and my husband had to inspect the edges as he just did the middle of the bathroom. Would still use u again but would like a different rep.

Report a concern   November 16, 2017 — Rated 0 out of 10 by V.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

My carpets look the same as they did before they were cleaned. They are 1 year old. I am very disappointed!


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