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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
it was expensive, but I was pleased with the service.
Excellent work!!!
Had some bedroom carpet cleaned. Colton did a great job. Very professional and knowledgeable.
I highly recommend this company.
Great job on grout cleaning from a past job and carpet cleaning this time. We were referred from a trusted friend who said they did a great job for her.
Explain exactly what you do and don't cover in the process
Technicians great advertisement in themselves. It was a pleasure to have them in my home.
I like your attention to detail for a careful professionally job performed in a timely manner. I appreciate your scheduling program. You make an appt., confirm, and update the process. You offer the best deal for my job and anticipate a deal for my future needs. I am extremely pleased with Zerorez.
I am not at all satisfied with the work you did, you are supposed to be specialists and professionals in carpet cleaning and mine were simply left with all the dirt and shadows of dirt especially in the traffic areas... the next day my family and I had to really clean them and remove all the dirt with a domestic vacuum cleaner since your professional said that those marks simply stayed there because they were permanent... What I want is my money back because you didn’t do the job for which a pay for. My family and I cleaned the carpets next day because the house had to be ready for inspection and the new tenants.
Your satisfaction guarantee is fraudulent, and your offer to send again a technician, was offered too late, because the house was supposed to be ready two days after your good for nothing service.
You refused to refund my money and charged me for a service you didn't provide. What's that called?
Morgan did an amazing job in getting some older stains off the carpets. I especially like the clean smell after it's all done.
At the time of our quote I was told that our PT equipment and tables would be moved and what could not be moved would be cleaned around. I was also told that the cleaning time would be about 2 hours.
When the tech came on Saturday, he was alone and told our employee that he was not permitted to move anything. He also told her that any tables or equipment sitting on the carpet would be damaged by his cleaning. He did help he put things up on Styrofoam blocks, but we are talking about very heavy wooden physical therapy tables and metal equipment and a lone female employee.
They do a great job and the carpets stay cleaner longer. Hence the name
They did a great job!
Kas was great and very professional. He was able to get my carpets so clean. I am very happy with the result. I would recommend you to anyone based on Kas. Thanks!
Easy to schedule. Colton and Calvin communicated well and were prompt, polite and professional.
Josh did a fantastic job!
Caleb did an amazing job!
He was fantastic!! So sorry taken me so long to get back to you. He was professional, kind and much more
Great service all around! Professional, upfront with cost, clean.
Excellent service friendly employees
I am pleased with the work ethic of the employees, customer service, and the fine job when at completion. They are always on time and work their best at the assignment.
Have used Zerorez several times and always been pleased.
We are moving out of the home we were in and we had a Zerorez technician come out to clean the carpet in all of the rooms. He was very professional, friendly, and did and amazing job very quickly. I would highly recommend Zerorez to anyone needing their services.
My rugs and carpets are clean and it doesn’t leave a residue or smell.
Professional tech and a professional job
The unit was not cleaned as requested I have called & complained to the company to refund my money or send someone else out to complete the service as requested …the technician was only there for 25 minutes & was calling me requesting payment before he could go to his other job …I would never use this company again …
Thank you again for great service and great employees.
Excellent cleaning service. Also made great recommendations for tile cleaning!
Prompt, friendly gentleman
Scheduling was easy, the tech called to say he was on the way, arrived on time, did a great job, very neat and efficient.
Dalton was excellent!