- Phone: 904-891-0631
- Visit Website
based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Technition was My Favorite so informative helptul with wanting additional services but not pushy. He took out glue in carpet last two guys said couldn’t come off and advised tried to clean a rust spot not aware of. My only complaint is that I wasn’t able to tip him more I divided after I clicked the tip amount & it wouldn’t let me go back…
Easy to use online schedule, technician was friendly knowledgeable, and efficient.
We have used your services at many locations and very satisfied with the quality of work and professionalism of your staff.
The gentleman who cleaned y carpets was very professional ad did a great job.
Eddie did an amazing job of cleaning tile and grout that was neglected a filthy. He was positive, professional, and worked extremely hard to get the dirt and stains out. I would highly recommend Zerorez for tile and grout cleaning.
The technician did an outstanding job.
Our technician, Colton, did a phenomenal job and he had really good customer service which is why I will be a returning customer! I’m so pleased with how clean the carpet is now. Thank you!
Dries fast!
I had an emergency issue of mustard spilled on the rug and they responded within a day to help me. They also clean other rugs and did an excellent job. So II had an emergency issue of mustard spilled on the rug and they responded within a day to help me. They also clean other rugs and did a excellent job. So I would recommend them would I would recommend them highly. The technician knew his business and was willing to help in small areas as well. Great job.
Worked well, we are very happy with the results.
Customer service
Friendly and well done!
Collin was so thorough and professional. It didn’t take long to see he knew a lot about what he was doing, and it brought me a lot of confidence and assurance as a client. He was kind and answered all my questions and presented me with different options.
He did a great job on the carpets - we look forward to working with him again!
Fast service and up front pricing.
Courteous, professional, reasonably priced.
workers were prompt, polite and explained everything.
Punctual, predictable, helpful and considerate.
The product cleans so well and it's never soaking wet.
Teddy Janowski was the technician. He was very polite and professional. He did an excellent job. I have not seen the carpet look that good since it was first laid down.
I would recommend Xerorex and Teddy.
AWESOME COMPANY
HONEST COMPANY
THEY KNOW THERE STUFF
PROFESSIONAL
CLEAN
THEY DESERVE A 20 RATING…..
Better stain and spot removal treatment as part of carpet cleaning service
Courteous and professional staff. Have used for floor cleaning, rug cleaning and ductwork cleaning.
Quality service and efficient team. Thank you!
Very professional technician, great work cleaning the tile and carpet!
Very quick
The results were less than I expected and the cost was more than I thought reasonable. I thought $50 a “seat” would be appropriate. With a three seat couch and two chairs, I thought $250 plus $50 for miscellaneous for a total of $300 would be appropriate. The actual cost was $400 ($399.90).
I was told by the technician that the fabric could not get wet he would have to dry clean the pieces…which I had no issue with. However, one of the arms on the couch and three of the arms on the chairs were still not clean when he left…the areas where soil and body oil from hands tends to get onto the edges of the furniture. I went back over those areas with a damp paper towel and a tiny bit of Dawn dishwashing soap and was able to clean those areas completely.
Zerorez had been highly recommended to me; however, I am very disappointed in the results and highly unlikely to use the service again.
Great technician and excellent customer service.
The tech was great. He did an excellent job cleaning our carpet and he was very professional
Colton did a great job on our carpets. He was on time, very responsive and informative and very professional.
The Service Tech was very helpful. Communicated well with me. Went above and beyond in his efforts.
Our technician, Jake, was prompt and friendly, was very meticulous, and explained in detail what he would be doing to service the various areas to be cleaned. We decided to do some tile cleaning while he was here, and he explained the process and the cost very well. He called before coming to let us know he was on his way, and spent a good deal of time thoroughly cleaning each area: two rooms of carpet, two area rugs, and two areas with tile.