- Phone: 904-891-0631
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based on 28857 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process works well!
Need to improve website interface so when you click on the schedule appointment the site populates the clients information, ie if you are a previous client the service has the home address etc.
Your products really clean my carpets without leaving much residue so they seem to stay clean longer. Also, Savannah in the office was great and Reagan who cleaned my carpets was the best technician I've seen so far. Great job and very polite!
Great communication. Ease of scheduling. Friendly technician. Thorough cleaning.
Very timely, professional. Dramatic difference. I have been in this house 3 months. It is important to note, previous owners "cleaned" carpets prior to closing. However, EVERY stain came back. I was heartbroken. Your company came very highly recommended. And I could not be happier with how my carpets look now. I had protectant added to the process. I hope and pray that the stains do not come back. Please thank your technician for a job very well done!
The technician, Reagan, is terrific! Very polite, knowledgeable and hard working. A definite asset to Zerorez!
Carpets look good and where there is a little wicking, you are coming back to address the problem. Excellent service and good price!
Ladies in the office are very pleasant and helpful!
I will definitely use you again!
Carpet doesn't have the tacky feel, seems to stay clean longer
easy to do business with
high quality service and people
The tech was cordial, honest, and punctual. He also did a good job.
I loved everything about Zerorez! Thank you for being so prompt friendly and informative
Excellent work and service. 10/10
He was right on time and did an excellent, job(as always).
We don't use anyone else. Thank You Zerorez
Efficient, quick and well done.
Brad did a great job and was professional.
Ben provided excellent service. The rugs and loveseat looked great! His visit was accomplished in an efficient and professional manner. This is our second cleaning by Zerorez and I plan on continuing to use your wonderful services in the future!
It was professionally done
They were on time and the staff was very friendly
You did an amazing job getting our doggie stains out of the carpets and made our 12 year old carpets look brand new again!!
Never disappointed with your great service and excellent staff, thanks again, Diane and Jaime Troyano.
Nick did a great job cleaning the tile and grout! Would recommend this company.
Professional employees. They are clean cut, well dressed, very polite, very knowledgeable about their products and services.
The zerorez staff is always very professional and finish the job in a very timely manner. The floors always look so great when they finish working on them. We will continue to use Zerorez.every time we need our tile grout cleaned.
Lois Swan
AREA CLEANED WAS A VERY SMALL AREA AS WE DID NOT MOVE THE FURNITURE, SO THE TOTAL AREA WAS MAYBE ONE ROOM. FOR THE AREA, PRICE WAS TOO EXPENSIVE. ALSO AFTER FLOOR WAS DRY, WE STILL SMELLED THE ODER THAT INITIATED THE CALL FOR SERVICE. THE CARPET SPECIALIST WAS PROFESSIONAL.
Great customer service and quality cleaning.
Fair price on cleaning. A bit high on protectant but it seems to help :)
Great job good workmanship
Professionalism, on time, cleanliness of carpets, cost.
Excellent service, explained everything well and did a awesome job! Will use again
The customer service was great. I like the fact that they use alkaline water. The price is very reasonable. Also when they got done the carpet looked amazing! They did a great job!
looked and smelled clean. Excellent service and the tech was very efficient and pleasant.
We have had our carpets cleaned multiple times with Zerorez and have been extremely pleased with the both amazing results and the outstanding customer service.