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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gets out stubborn stains and spots
Excellent service and the results of cleaning was outstanding
Professional, friendly, excellent job!
Reagan was very personable and did a very professional job. We were very pleased.
I explained to Rob that I had been warned about a film left by their company before according to a realtor friend. The floor was still wet in several spots so I did not see the results until much later. There were 3 small areas in the grout lines that had white film and in front of the kitchen sink as well as on the other side of the counter were sticky film areas. When I wet a paper towel and wiped them there was dirt on my towel. In the bathroom the area next to the bathtub still has a sticky tape area from something. It could have been there before, but I didn't expect it to still be there after the cleaning. I would try to find a company next time that uses brushes in their cleaning process. Even w/ the discount of 20% I did not get my money's worth.
Works
wonderful service and knowledgeable technician.
Product works! Service is awesome!
The Technician was wonderful! He did a good job calling to let me know about arrival time and cleaning carpet, I also added the scotch guard from his recommendation, it did however take the carpet about 15 hours to totally dry in some places.
The technician that cleaned our carpets was awesome he was prompt and very detailed our carpets look amazing.
zero rez has been to my house 3 times, this tech (dale) got out stains that the other guys didnt even try to remove , they just said it wont come out, dale should be one of you hightest paid techs, he went over and beyond what he said he could do , from now on i only want him to clean my carpet
Wonderful carpet cleaning and stone cleaning.
staff and service
Mitch did an awesome job!
Friendly professional service.
The techs are very professional and represent their company well! The quality of work is top notched and after they clean the carpets or grout your house will look brand new! I have used this company for years and with no reservations I always recommend them!
Good value, good product, good service.
Very professional and carpet was cleaned well.
Promptness, fine quality work, polite and professional technician
Wonderful carpet cleaning process
I like how clean the solutions are and how fast it took to clean the carpets.
Friendly tech.
Cory arrived on time and did a great job! I can always depend on Zerorez for exceptional service. Thank you!
Clean
Michael was knowledgeable and thorough. The carpets look great!
I tried to give a 10, but for some reason it is showing and 8.
Robert not only got the grease spots out of the white rug, he cleaned it & the adjoining rooms so they look like new. The bedroom rug is wall to wall & was just installed a few months ago. Thank you.
Efficient, pleasent service. Showed up on time. Fairly reasonable price.
The guy called before he came. He came during the appointment time. He explained everything he was going to do and verified the price. This is my 3rd time having Zerorez clean my carpets. The carpets that were cleaned looked amazingly clean! Thanks Zerorex for another great job done with Excellence!