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based on 28857 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly technician, prompt service and carpets looked great (no long drying time)...
Your customer service and quality of care
Best rug cleaning service
They did a great job.
my carpets look great! I had someone else do my carpets first and I was very disappointed, so a couple of days later I called Zerorez and my carpets look and smell amazing.
Your technician, Reagan was wonderful. He arrived on time, was very professional and did a great job. Carpet and tile looks wonderful!
I was very pleased with the service. My carpeting turned out so well, after being cleaned, and it is older carpeting. The service technician was knowledgeable, helpful, and professional. He worked hard to do a great job. I am very happy with my experience with Zerorez and look forward to using them again! In addition, the cost was reasonable and affordable!
Very professional
Great Technician did a great job.
Dependable and great cleaning service. You also went out of your way to help me after last year’s hurricane flooded my sunporch. Thank you!
Everyone was kind and professional, from my first call inquiring on services, scheduling the appointment, and during the cleaning itself. Reagan explained the process and did a great job cleaning the carpets. He wore booties, laid protectors around corners, and added fans to speed drying. Overall a very good experience and we will use Zerorez again.
Your company representative ,Ammon was very nice, polite and thorough.
Your raps are very professional and they get the job done meaning they can get anything that is dirty clean.
Friendly and carpet wasn’t super wet
Yes - tech was very nice and helpful! He worked very hard to get a few stains out - carpet looks great!
Collin was our technician. He called in advance to let us know he was on his way and an estimated time when he would arrive. He arrived 4 minutes earlier than expected. After arriving, Collin viewed the areas we wanted cleaned, made some recommendations, explained the total coast to us. He estimated the service would take roughly and hour and a half. Upon completion, he called to let me know he had finished.
When I got home. the carpet looked great.
I would recommend ZEROREZ and Collin to anybody needing their carpet cleaned
No pressure sales. Kid and pet safe products.
Great product! Great service! So pleasant and attentive.
Good results. Professionalism.
Services but mostly my technician!
Top-notch! Carpet and tile look fantastic. Ammon did an outstanding job! He thoroughly explained the Zerorez process and provided an accurate cost prior to job commencement. No hidden costs or unexpected additions. His hard working demeanor, pleasant disposition and enthusiastic demeanor were second to none! Ammon has earned my vote for Zerorez Employee of the Year! Thanks for a job well done!
Courteous, customer focused individual.
The service provided was outstanding and technician did a great job removing the stain on my carpet. I am very happy with the service I received and will use the same company again in the future.
Did a very good job. Arrival time needs tweaking. Overall happy with my carpet.
Customer service is outstanding
The product works and I love how fast and easy it goes on.
I love how fresh my carpets feel after they've been cleaned, no soapy feeling and not to damp!
The technician that came out to the house tried to tell us if we paid in cash, he would cut the price of the services.
Thank you, Jennifer, for bringing this to our attention. This is not behavior that is tolerated at Zerorez. Fair pricing for all of our customers is a cornerstone of our business. The situation has been addressed by our owner. We appreciate you taking the time to let us know about your experience.
Excellent results of the service provided. Carpet was cleaned and stains gone. Thank you.
Nice and fresh and clean, no residue, dries fairly fast. Stays clean.
The technician was professional, knowledgeable and friendly. He explained what he was doing with every process. I would recommend Zerorez to my friends.