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based on 29389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Really nice technician, did the job quickly and efficiently
This experience was completely different from the previous times I have used Zererez. The technician (Andrew) was very vague about the size of the family room and after walking it off without a measuring device, he insisted it was larger than 250 sq. ft. and had to count it as two rooms. Every other time I have used Zerorez there was never a question about the size of this room and it was always counted as one room. As a result of this, only 3 roms were cleaned rather than 4. As always, it was an attractive offer to buy 3 rooms with protection package and get 4th free. I was very disappointed that the size of this room was never questioned every prior time I have used Zerorez. Before the service I was asked by 2 of my neighbors to let them know how thiings went; I will not be able to recommend Zerorez after this experience. To make things right a credit of 25% of the $199 fee would be appropriate.
Great service and accommodating.
I appreciated that the tech was on time, he was personable, and did a very good job.
very pleased with both technetian as well as result of cleaning. will certainly recommend you to others
Great service!!!
Can't say enough about the great job that your guys did. Kind, courteous and very professional. Carpet looks fantastic.
Efficient and thorough. Very friendly but hard working.
First time using ZeroRez and I'm Thrilled! I'll never go back to traditional carpet cleaning. Carpets look great- cleaned up more than I had imagined they would - and no spongy wetness!
The guy who came out went above and beyond to help us out. He spent time working on tough stains and ended up spending a few hours helping us.
Prompt and thorough cleaning.
prompt arrival, efficient work, pleasant manner.
Technicians are professional and care about customer service.
Great service! I am a satisfied customer.
Very happy with the results.
Love your service
The person that cleaned our carpet was fantastic. I believe his name was Dale??
My experience was amazing and the carpet looks SO GOOD! The landlord "had them cleaned" but after you guys came in I was astonished at how MUCH MORE clean it was. Smelled good and not like we were going to be sick. I will use Zerorez again!!
Everyone is very professional & friendly. The services are far superior to other cleaners. I would recommend to anyone looking for deep clean without harsh chemicals or strong fragrances.
First name removed
Your cleaning solution didn't seem to be as effective as others I have has to do my carpets. I will say that the tech was very nice and very professional.
Very professional and was on time that i was able to go rite to work. Grat job.
No difference in results than others we’ve used in the past. I’m not dissatisfied just not overly impressed.
Just great people and super service
Highly recommended
You all did a great job on the carpets.
A Very good job was done by Ben
Service was great from the first phone call. We had an urgent need with a spill on our one month old carpet and the Zerorez folks worked hard to get to us the same day. After cleaning our carpet we can no longer tell there was ever a stain there. We would highly recommend Zerorez.
We rented a couple fans because of a flood in our home. The fans were really nice and worked beautifully!
Floors look like new after not having them cleaned professionally for 8 years!!! They look like new.
Service man is great
Very professional and speedy my tile cleaning now looks like it was just installed