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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be sure the water temp and chemicals used are appropriate for all carpet materials.
The technician was thorough and professional. He explained the process and took great care to make sure that everything was done completely.
The carpet looks great! Dale was prompt, professional, and polite. I will certainly recommend Zerorez and Dale to my friends and neighbors!
I love that I can depend on the technician to be on time or even early. The grout looks brand new when the job has been completed. It's quick and relatively affordable.
Thank you.
Your representative demonstrated a professional, courteous, and caring manner the entire time he was working in our home. He explained exactly what he was going to do and asked if we were pleased with the results. We are very pleased. Thank you.
Michael your technician was very professional and courteous. I will definitely use your services again!
Thanks for a great job
Carl Baxter
VP/ ARC Inc of USA
Professional and on-time. Technician was friendly and explained each step of the service.
We are very pleased with the job.
The technician, Corey, was professional, polite, pleasant and did an excellent job. Thanks.
Your company does a excellent job
Effective and quality service .
Corey got here early, and was very professional. He was efficient, answered all my questions, and did a great job on our carpets. Even made sure the dirtier spots I pointed out to him were cleaned to my satisfaction before he finished.
Great communication throughout scheduling and service. Friendly and thoughtful technician. Carpets were clean at the end.
technician was great and knowledgeable about the products.
Consistently good and thorough cleaning with an excellent guarantee that carpets and upholstery will be cleaned correctly Additionally , good communication regarding arrival time and departure time helps immensely .
Service was great. They were Punctual and explained the process to me. I would recommend them to my friends!
Prompt appointment and good communication about arrival time.
No chemical or soap
Pricing Specials. Friendly & Knowledgeable Service Tech. On time. Great job.
What's there not to like! I wouldn't have any other.
Great Job!!
The cleaning was nothing short of amazing. Our technician Brad was so cordial and explained the process to us very thoroughly. He is a fine example of a dedicated employee who works hard. We will certainly use Zerorez again.
Customer service and the tile cleaning!
The spot cleaning product smells nice. Michael was so attentive and concerned for the quality of service he provided which was excellent. You have a very good employee!
Excellent service and how clean my carpet looks and smells. They look brand new again!
We were very disappointed in the mild results we saw in our tile and grout cleaning. We paid over $500 for something that was not impressive. Then after complaining to a manager the techs did a different technique and told us “sometimes the grout can’t be cleaned well”. Shouldn’t the tech have done a test area first???? We would have never paid over $500 if we had known it wasn’t going to work. THEN after the second application, there was a greasy residue left on the tile that we could wipe with a paper towel. I have photos and video if you would like to see it for yourself. We are extremely disappointed and would like a full refund. We have used other companies in the past and seen great results. ZeroRez was a disappointment
Take out pet stains& crayon on carpet. Technican professional& friendly.
I like the products used and the fact that they dry pretty fast and no water left in carpets. No smell from any chemicals and no mess made by men who did the job.
Everyone was very courteous to work with from start to finish.
Carpets look great!
Name removed
Very prompt, professional service and you do a thorough job. We have used you several times and recommend your company to others.
Have used Zerorez to professionally clean my carpets for the past 10+ years! Technicians are always on time, courteous, attentive to problem areas and do a fantastic job!
Much more effective cleaning than competitors, and great customer service.