- Phone: 904-891-0631
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based on 28886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was great. On time. Professional. And our carpet looks fantastic! Thanks!
Reliable & friendly!
Very nice employee.
Clean, courteous and do the job well.
First time using this service, I felt it did a pretty good job
Got rid of the stains in my carpet and the technician was very knowledgeable and outstanding to work with!
I need a manager to call me. Several issues to discuss. Property damage and length of service.
Absolutely amazing. Cleaned spots out of my carpet that I didn't think anything could.
While I am pleased with the quality of the cleaning, I was frustrated to be told on the day of my appointment that the hallway wasn't included in the quoted price. I think that should be clearly stated when scheduling appointments and $30 for a very small hallway area seemed excessive.
We use you for all carpet/floor cleaning! I had to cancel and reschedule and you are so accommodating! Thank you!
Our carpet Tech Mitchell was on time, very professional. I would highly recommend your company to any one looking for your services.
Prompt and courteous technician
Mitch did an excellent job!
Courteous, friendly office staff and technician. The technician explained his plan thoroughly and warned about possible limitations in getting all stains removed. Did a thorough job of cleaning the carpets and was mindful to leave our house in a clean condition. Definitely would recommend to anyone.
Great communication and thorough.
Great job!! Very professional and thorough with there work
Great tech and very helpful. Gave good advice, friendly and would certainly recommend him to others.
Spots cleaned up. Carpet looks great
Tech arrived exactly as expected - had called ahead to let me know he could get there sooner which was helpful! Did a great job on all my carpets especially those with pet stains. Explained his process and how the solution worked very clearly. Took pride in his work - showed me his results and gave me clear instructions for post-cleaning. Polite, friendly and efficient. The carpets all look great and don’t look 5 years old - thank you!
Very professional from start to finish. Started with your associate putting covers on his shoes before coming in the house. Finished with him cleaning up every drop, left house looking like I had maid service. I love that you don't use soap, my carpets are white and they are 14 years old and they look new again!!
The slate came out great, however the grout still looks so dirty. He didn’t use any chemicals as he thought it would damage the slate. I wish now he would have as the grout still looks awful
Your technician, Brad, is very good at his job and the carpet always looks good after he cleans it.
Very friendly technician and great quality services.
The young man who delivered our 2 rugs was polite, courteous, helpful, friendly and professional. Our silk dining room rug looks splendid. The Sissel foyer rug had to be returned as it didn’t appear clean enough on the cloth binding. Also there were weird spots on the binding.
Your Tech was very good at he does ans friendly as well he did a GREAT job !!!
Very professional and conscientious tech....he did a fantastic job...our carpets look great !
Easy to schedule, professional technician, and great job!
We LOVE the quality of the work and especially the pet treatment. We've had Zerorez twice and will definitely use them again. In another life my husband owned a carpet cleaning business and even he applauded zerorez on their quality of product. Plus Mitch the tech who was here on his professionalism, personality and attention to detail. We had forgotten to pick up some fragile wood carvings my Dad had made and he made sure they were safe and out of the way. This company is superb as long as they don't change anything.
The carpets look good and smell clean afterwards

The staff you have are always very professional, thoughtful and do a wonderful job. Branson did a wonderful job. Clean, efficient, professional, thoughtful about our home.