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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had our carpet cleaned yesterday by Darius. He was very courteous, explained what he was going to do and graciously answered our questions.
We have had our carpets cleaned by Zerorez in the past and will in the future.
Thank you, Name removed
Professional service and excellent results!
Knowledgeable, professional and courteous staff. We had the old carpet & tile cleaned in our RV the young man was hot in July but smiled & offered additional services that sealed the small amount of tile that would help seal out dirt and keep cleaning to a minimum. I would totally recommend Zerorez for all cleaning!
All was eccellent
Zerorez in St. Augustine is awesome. They did a great job with 2 rugs. And their customer service is outstanding. Thank you for making our rugs look new again! Ivan answered all of our questions regarding the rug cleaning. We will use Zerorez again!
Nice job. Thank you. I will use you again!
Had a great experience with Zerorez as far as my tile and carpet areas
They did an awesome job and cleaning them
The professionalism of the staff and the field representatives. They are very thorough in the explanation of what they are going to do and the cost. Very satisfied with their work.
Communication was excellent & the service was awesome
First class employees and service.
Great service! Carpet looks brand new...
Collin did an excellent job cleaning our area rug and the grout in our tiles went back to it’s original color. No more dirty grout. The super water that he used to clean is not an ordinary tap water, it’s power to remove the dirt is amazing.
I felt like Michael knew so much about your company as well as getting stains out. Very kind and knowledgeable.
We appreciate the quality of work and your caring service technicians.
Zerorez always provides good service - I have used this company many times over the years, and my "aging" carpet is still in good condition.
I like that the product they use is safe and leaves no residue which makes the carpet look cleaner longer. The service man was very professional and made me believe that his goal was to do an excellent job and to please the customer.
The technician was prompt, quick, offered other services which I did purchase one of them.
Very happy with the rug and couch cleaning. The staff member was professional, courteous and did a great job
Always do a great job.
On time
Carpets look and smell great.
Used you before and I'll use you again!
Easy scheduling and billing. Good job on cleaning.
Efficient & professional
We like the fact that our carpets stay cleaner after having you clean them. Also your people are very professional and explain everything that will be done and answer any questions that we might have. We will be having you back to clean our kitchen tile floors in the very near future.
Thorough process
They arrived on time and did a great job. Very satisfied!
Clean and smell is wonderful,😄
I was very pleased with my service. We had some carpet and tile cleaned. The rep called when he was on the way, showed up on time and was extremely professional. Our tile looks like it is brand new. We will use zerorez again for sure.
Professional, knowledgable, friendly service staff and technicians have always brought us back to Zerorez. We were one of the original customers back in the day of one cell phone & truck- Dave! Great job of expanding your passion sir! Pete & Paula Mullen, Jacksonville Beach, FL
Always professional, polite, do an excellent job and obviously want to please the customer. Carpets always look brand new. Love this cleaning technique!
Fast service did a great job! Technicians were polite and knowledgeable.
The technician was professional and attentive and worked neatly and efficiently. My carpets and area rugs looked like new in no time at all, and were dry quickly with no odor or residue. Outstanding!