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based on 29716 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best employee you have ever sent me. Great guy and excellent service. Did a great job.
Amazing customer service, great results with the cleaning and lastly the technician was able to add last minute grout cleaning to the service.
Technition was friendly and informative
Your tech, Austin, was professional, knows your products, courteous and conscientious.
Always puntunctial and professional!
Excellent job on the carpets, and the technician was very courteous and knowledgeable
Mitch was so awesome!
Information regarding the effect cleaning can have on grout stain, ahead of time, would have been helpful.
I was refered to Zerorez by my neighbor. Mitch was very friendly and my grout is so clean, I didn't even know it was white before. He was very personable, and gave me good suggestions to help take care of my carpets in between cleanings. I like that I was able to add on additional areas once I discussed with the technician. From the ease of booking, the great prices, friendly service, and amazing work done, will recommend to my friends and family.
Very professional and good cleaning.
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So far, so good.
Dale was awesome! Not only did he ask lots of great questions in order to understand my cleaning needs, he set expectations including the approximate time it would take to do the cleaning and after care. I shared with him my budget for the cleaning and he helped me make the best choices within that budget. I really appreciated all that he did. My carpet looks great and the pet accident smells/stains are gone. I'm very pleased and would highly recommend your company to others.
very professional and thorough
Good job. Clean carpet. Spots gone.
Brad was the most professional Tech we ever had!
Loved the service! Our carpets look amazing. The set up was easy and even called to let us know when they would be there.
The grout under the window in my kitchen still looks dirty like that particular strip of floor didn’t get cleaned at all (large kitchen). Pricing seems to be made up on the spot, pulled out of thin air, a discount was thrown in here and there if I’d do any extra service, etc. most upset about all the money I spent on tile cleaning to not have one area look clean.
Thank you for coming and taking out the smell in our carpet. It is much better now.
Exceptional customer service! Rugs looked as good as new.
Friendly associates; great carpet cleaning process!
Austin C. with Zerorez did an awesome job on my tile! He was professional, efficient, and my tile looks brand new!
Excellent cleaning service
They did a great job
Brandon did an excellent job cleaning my carpet and tile. He explained to me about how it works and the way it cleans with water and temperature was used. He was very professional and very nice. I will recommended the business to family and friends.
Ammons did a fantastic job! He was very respectful of our home and gave us information throughout the whole process of our services! We have used Zerorez for years and we will continue to do so in the future!
came on time. Carpets came out very clean.
The only downside was I thought the carpets would be drier when they were finished.
Cleaning was finished at 3:30, but it took way more than 8 hours to dry all the way.
It took about 3 hours to finish a small job. I recommend you send more than 1 employee.
Great service and fantastic results!
As always, a great experience.
This is the second time we have used them and their work is great!