What our clients think of us!

Our technician was thorough, efficient, and friendly. Great experience overall.

Great service!

The carpet was cleaned really well, no stains were left and it looked brand new. The technician kept me informed as well. L

Tech arrived on time and did a great job with my rugs.

Great level of service from our technician and reasonable pricing!

While your employees Chris and Jacob were very nice, very polite and were careful to be neat and clean, I am disappointed that my shower stall did not come as clean as I had hoped - no experience with carpet cleaning but believe that is your strong point, not tile cleaning. I am pleased with the kitchen and bathroom floor cleaning, however. I feel I can do a better job myself in the shower. No need to come back, I'll take care of it myself and it won't cost me $150.

efficient technician and great office staff

The service man was very informative. He did not try to sell me services that I did not need. The carpet turned great! all stains were removed, and my 10 year old carpet looks like new again.

Very professional and neat.

Service technician Robert was friendly and knowledgeable.

The tech was super knowledgable and took the time to explain all my options and the outcomes. Honesty is huge and he had an overwhelming amount of it.

My tile does not look any cleaner than before the service was performed so that’s disappointing! I guess I should not have been surprised bc when the tech arrived he was pretty intense when talking to me and told me the areas I wanted cleaned weren’t going to look clean when he was done- our house is only 2 years old...so, this surprised me. Also, my technician left my hardwood floors a TOTAL mess and I had to mop them twice once he left- he had to walk across them to get to our tiled areas.

When I originally called to get a quote for cleaning my upholstered couch, chair and ottomon, I also inquired about getting them re-scotch guarded or protected as the rep stated. The quote over the phone was approximately $65 to provide this additional service. On the date of service, the cleaner did not have this factored into the quote and when it was added on, added $100 to my bill. I am also disappointed in the quality of the protectant. Liquids still abosrb and stain my couch and I thought the protectant would prevent this. (I have small children and some spills are inevitable). I was hoping adding the protectant would help extend the life of the sofa but if it does not prevent stains, I do not understand the purpose it provides.

Always receive good results from the services rendered. Technician was well mannered and personable. Great care was given to protect walls and floors. Highly recommend our tech and the company.

Highly recommend

Service was great. The young man was very attentive how he cleaned the carpets. He got almost of the spots out, more than I thought he could have.

Technician Dale Traylor was very professional, explained the whole cleaning process, asked what carpet areas we were concerned about and how he was going to address them and made sure not to disrupt any non carpeted areas.

Had to get a second service call which was done without hesitation and promptly. Issue resolved. Professional and courteous service.

Easy scheduling, calls when they are on the way, does a good job and follows up.

Zach was my Zerorez technician. Great guy! He was very thorough and professional and took the time to explain everything he was going to do. I had a couch, love seat, chair, and three area rugs cleaned - they look brand new! Plus, it's comforting to know that everything is Zerorez clean! My neighbor had Zerorez clean her carpets and recommended I use them. Now, I'm recommending you do the same. Believe me, you won't be disappointed! Thanks Zach! Thanksj Zerorez!

Efficient, courteous staff. We have used Zerorez three times now and happy with the service and the fact that their process is non toxic to the people and pets in our home. Thank you!!

Excellent job done! Rugs looked like new, and loved that there was no chemical smell when he was done. The service rep was very polite and helpful.

The floors still look as if they were not cleaned. Not pleased with service this time, looked much better last time. Not sure what was different.

Loved the service, and the results -
Very professional!!!

they did a good job on the carpet

I get quick turnaround on my available dates for service. They call with a reminder and ask if there are any questions prior to the service. I am never left wondering when they will arrive - they always come within the window of time, and call as they are on their way. The technician walks with me through my house as I point out problem areas. And I am amazed at how clean my carpet looks afterwards.

I wish I had done more research before I hired you. The last company I used sent 2 people, vacuumed the floor before they cleaned it, (you told me to do that in your email) moved some furniture (didn't expect me to help them), had the 2nd person guide the hoses so they didn't scratch my walls, and were more diligent in keeping the door as closed as possible.
When your employee came, very little effort was put in keeping the door only slightly open, my husband finally put a bungee cord to secure it so it was only open may 6-8 inches instead of wide open, and our hallway was scratched by the hoses.
Darius was polite but I feel not properly trained to provide the best service, plus it really should be a 2 person job. Yes, I'm willing to pay more for that.

The guys were very friendly and did a great job!

Prompt, thorough and carpet dries quickly

The service team was friendly and professional. Upfront about what they were going to do and once they completed the job went through what to expect and follow-up care.