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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have a very special needs daughter and I especially like that you don’t use chemicals when you clean the carpets. She is unable to walk so she scoots around on the carpet so I really appreciate that it gets really clean.
Quick and good service. Carpets came out great!
How wonderful my carpet looks like after its clean
I LOVE the way your products bring seemly dead carpets back to life.
They really work well. Very satisfied. Service is great.
We have used ZEROREZ for years and will certainly ALWAYS recommend your company.
WE ARE VERY HAPPY WITH ALL OF YOUR PRODUCTS AND SSERVICES!
So far, it is the cleanest our carpets have looked after a service. Very pleased! Technician was very friendly and professional.
The technicians are always very professional and polite, and we always trust their recommendations on which treatment is best for us.
Courteous, professional, upfront with what to expect, prompt- arrived at time advised.
Our Service Representative was Michael. He arrived on time, explained each step of the cleaning process and requested that we review his work after each room was cleaned to ensure our satisfaction.
I will definitely refer Zerorez to friends and family.
The politeness of technician and his wish to please by doing a thorough job
Friendly & courteous on the phone when explaining the service and setting the appointment up. Technician was prompt, polite and professional. I believe his name was Amon? I think you were fair on pricing and the carpet came out nicely.
My carpet & rug looked brand new and dried quickly!! Will definitely be using Zerorez going forward and recommending to everyone.
You can always count on Zero Rez to do a phenomenal job cleaning your carpets or your tile the servicemen are very helpful and polite and I so appreciate the positive attitude every time always on time and always take their time to do the very best job they can do
The representative was very professional and worked quickly doing a great job.
Respectful tech, carpets came out clean.
My wife was so pleased with the results after your tech was though cleaning our carpet. She also was happy about the tech professionalism and how he was eager to help. Thanks!
The representatives (on the phone and in the home) were very professional and courteous. Our home no longer has the pet smell...THANK YOU!!
Your tech showed up on time, explained exactly what would occur and didn’t waste any time. Was very polite
Do have an issue. At the base of my king bed I have a 5 by 7 foot accent rug that is atop the wall to wall carpeting in the room. Underneath does not get dirty. Since cleaning the accent rug takes the same time as cleaning the rug underneath if it were removed, why the need for $35 more?? That is the price basically of doing another whole room! I agree if the 5X7 were alone at the front door it should be an added cost, but not in the case above. Name removed Phone number removed
Professionally done. Arrived as scheduled.
Appt was quickly available, tech was very respectful of my home, process was smooth and easy- floors dried wuickly.
The technichian was polite & explained everything. The carpets are nice & clean & fresh. I will recommend your company to others.
Everything was professionally done
Very impressed. It came out do much better than expected. We're going to call soon to have our couches done.
Fast professional service.
The stains came out and the carpet dried fast.
Excellent results with friendly ,professional service. Showed up on time too and I didn't have to wait for weeks to get an appt'mt on a Saturday.
Your employees are always kind and helpful and friendly. You always do a good job cleaning carpet and tile.
1. Excellent result. Exceeded my expectations.
2. Very professional and dedicated techs. Great communication, worked hard to get a great result, worked to get me the best price for a great result, and took care of my property.
3. Easy scheduling. Good reminders. Good communication re: arrival time.